Reboot — Local services in Greenville

This place was just busted by the FBI.

UPDATE:Greenville Business Owners Convicted by Federal Jury of Mail and Wire Fraud Conspiracy

Greenville, South Carolina ---- United States Attorney Sherri A. Lydon announced today that Jonathan E. Field, age 41, and Shena J. Field, age 40, both of Mauldin, South Carolina, were found guilty of a conspiracy to commit mail and wire fraud. A federal jury returned guilty verdicts late Friday evening after two hours of deliberation. United States District Judge Donald C. Coggins of Spartanburg received the verdict and will sentence the Fields after receiving and reviewing a Presentence Investigation Report prepared by the United States Probation Office.

Evidence presented at trial showed that the Fields owned and operated the business Reboot LLC, which purports to be a used electronics store. Reboot, however, was an organized fencing operation where shoplifters, many of whom suffered from drug addiction, unloaded their new-in-the-box stolen items for a fraction of the items’ retail value. The Fields posted the stolen items for sale on EBay and sold the items to honest purchasers who were uninformed as to the status of the items.

The evidence showed that the Fields welcomed the shoplifters’ business by not requiring production of sales receipts and implementing a no-questions-asked policy at Reboot. Store records entered into evidence showed that some shoplifters went to Reboot almost every day, and sometimes multiple times per day, to bring stolen goods. The Fields and store employees would also meet the shoplifters after hours at gas stations and other spots to receive the stolen goods. If Reboot oversold an item on EBay, the Fields would instruct selected shoplifters to obtain the item for Reboot so as to avoid bad feedback on the EBay website.

Law enforcement estimates that during the conspiracy period the Fields received hundreds of thousands of dollars in stolen merchandise. Thirteen co-conspirators have pleaded guilty and admitted their involvement in the Reboot criminal enterprise.

The maximum sentence the Fields face is 20 years in federal prison, a fine of $250,000, and three years of court-ordered supervision.

This case was investigated by the Greenville County Sheriff’s Office and the United States Secret Service. Assistant United States Attorneys Andrew B. Moorman, Sr., and Bill Watkins of the Greenville office...

THE COMPUTER THEY ADVERTISED DID NOT HAVE MATCHING SERIAL NUMBERS WITH THE BOX THEY PROVIDED

I thought about purchasing a 15 inch Macbook Pro 512 GB SSD (2017 model) that they had posted on Facebook Marketplace for $1600. Keep in mind, this computer could easily go for $1,900. I messaged the business on a Sunday, more than willing to drive 2 hours to get the computer, but they’re closed on Sunday. That’s fine, plenty of small business are closed on Sundays. LOOK AT BOTTOM OF REVIEW

I look up their reviews on Google Reviews (just like you, the reader, are doing now), and saw they had mostly good reviews... a shocking amount of good reviews. But wait... most of these reviewers only have one review on their profile. The three reviewers that do have more than one review on their profile state this.

1. Complaining about an unfair price for a broken phone (you’re not gonna get full value, come on!)

2. The phone I received turned out to be stolen. They refunded my money, even though it’s outside the return period (That’s nice.)

3. If you’ve done business with them, you’re more than likely in possession of a stolen product and will be out of luck and possibly charged if the original owner comes for it. The FBI raided them for this reason.

I did a little research because of the third review, and sure enough they were right, the business had had a run in with the FBI due to their antics. The business finally messaged me back regarding the laptop.

It’s an extremely good price for a computer that’s in high demand and could easily sell for higher. THE COMPUTER THEY ADVERTISED DID NOT HAVE MATCHING SERIAL NUMBERS WITH THE BOX THEY PROVIDED. They immediately left the conversation after I pointed this out. There’s a reason they offered such a low price, it’s because they don’t want it on...

Very clean store, prompt professional service, lots of cool products. Also very competitive pricing, you'd have a tough time finding the software alone for a cheaper price plus the labor, great store recommended to me by staff at several chain electronics stores. If you need computer or phone work done in Greenville check Reboot out you won't be disappointed!

Edit: since my first review I've had custom software installed, purchased a sound system, and a older desktop to tinker with. Everything I've touched coming out of reboot has been above or beyond. Their service is also just that the custom software had an unexpected but unnoticeable issue and the guys at Reboot made sure to take the time to give it to me at 100%. Also worth mentioning I do some intensive software work and often gets unintended results, I've asked the reboot about a few things, and I'm confident after lots of questions and a bit of business with them if they're selling or offering something they can and will deliver. They're never going to sell a service they can't make good on. I used frequent a lot of different stores for my needs. Reboot is my place to go when things need done right or when I need a product that's going to be like-new or better. If your a serious techy and you need gear or just don't feel like wiping that drive today or unbricking an old phone this is the one stop shop...