Greenwich Music — Local services in Greenwich

We were kindly helped in the store, but we were buying a guitar for our son and we don't live in the US. We were having problems with internet so we couldn't research correctly at the moment, but they assured that the amp could be used in 220 current. We arrived home and we connected the amp and it didn't work. So the amp was burned. Apart from that the price was a bit higher than the same thing in other stores, it's not nice to pay 50 dollars more, but that is just business and anyone can charge what they want. It was our fault that we didn't do a good research before buying. But the very kind person that assured us that it would work because he used to be an electrician, and it only needed a basic adapter, was totally wrong and now we are home and we lost an amp, so we paid extra for the set and it didn't work. You were very kind indeed, but please if you are not sure about something, don't sell it. Because we lost money and we can't go back because we...

The Music Angel in the Pandemic.

The pandemic just started. We left New York City to find space in Connecticut. Everything was closed and we were in a new town My son’s cello string pops. What to do now when you need a cello string in a pinch. I called a number of places either no answer, we can’t do it or we can do it for a big price. Businesses taking the opportunity to gouge at the onset did not sit right with me. I left a voicemail at one store my last try. Next thing I know I receive a text from Joe at Greenwich Music asking for my address. He will have his distributor drop ship it to me. Done. No questions. Seamless. We can’t wait to give Greenwich Music more business. They deserve it. Thank you Joe. You are...

We have had nothing but an amazing experience with Greenwich Music. We have used their services for: purchasing music and various instruments, repair and maintenance of instruments, restringing and providing years of wonderful flute lessons with Andrew. His teaching took my daughter's flute playing to several years above her grade level. Joe, the owner, treats everyone as family and even hosts music recitals for the kids in the store. If he doesn't have something in the store, he quickly locates it and takes care of your request. As a regular customer for about a decade, I highly...