The staff are very very rude! They stare at you like you are going to steal something! Never ever get greeted! They act as they own the store Staff are thieft too I went to return pants i bought almost a month ago It doesnt fit me so I went back on 02/29/24 to return/exchange. I ended up with an exchange with biggzer sice because i had no receipt and the pant was already on sale! I bought other dresses too And on sat, I only got a chance to look through my shopping bag and the pant was missing I went back to let them know, brought everything i bought back and I was told "The receipt says you received it..." like what the heck that proof anything They checked my bag and even accused me of taking the pant out Trying to get money from them lmao I was sick of their excuses and asked to check the camera right on top of the counter They said they are not authorized to do so Then whats the camera there for!!??? They even said my manager was there on the day i bought the pant but she was doing something else and she wasnt the one packing up for me The manager wasnt there I told them i'll come back on the day she is here then I plan on coming back and get the pant i paid for fairly with my money But I aint got no time for these thieft But if I ever get treated this way or know someone experienced the same thing I'll call the police on them and check the cctv with them So do ur job...
Read moreMy experience today around 3-4pm at Greenwood Dry Goods was extremely disappointing. The store was empty, yet no one offered to help me. When I asked for assistance, the scrunchy haired blonde woman I approached had an attitude, and claimed she didn't normally work there, and didn’t know where things were when I asked if she could help me find another size. Throughout my visit, neither of the women working there asked if I needed anything.
At the end of my visit, both women knocked on my fitting room door and asked if they could take anything from me without even asking if I wanted to purchase the items. This made me feel as though they suspected me of stealing. When I questioned their behavior, they became defensive and awkward.
The dark-haired woman who checked me out did so without saying a word, while the other girl brought my clothes out of the fitting room, rolling her eyes and exchanging knowing looks with her colleague. When I confronted them about this unprofessional behavior, they had no explanation and continued to act unprofessionally by whispering and laughing about me.
Overall, the lack of customer service and the unprofessional behavior of the staff at Greenwood Dry Goods made me feel unwelcome and disrespected. I will not be returning and would not recommend this...
Read morewent to return a dress that didn't work out for me and for some reason on the receipt it had the last 4 numbers on my card wrong. I tried telling the employee that and she said she could only give me store credit since the card didn't match up. So I then pulled up my bank and yes it showed up where I made the transaction the same date and the same price I paid. It was something wrong on their end and I understand things happen but after I told the employee I didn't want store credit, she got an attitude and started being rude. She then gave me cash.I don't appreciate being treated how I was when I knew 100% the card I used and get treated poorly just because I would rather get my money back then have...
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