Place is a joke I would give zero stars if I could. So I dropped off my truck almost 3 weeks ago and never heard back from them, I had to be the one to reach out. Last time I hear back William says he doesn’t know what is wrong with it, just that it’s internal. So I go to pick up and he tries to charge me for parts I never okayed or was never even asked if it was okay to install. He says it was part of the diagnosis procedure. William does not know what he is doing just is shotgunning parts to figure out what’s wrong. WOULD NOT RECOMMEND GOING HERE!!! I dealt with Bill in the front counter he is a reasonable person and polite. Thank you...
Read moreWill the owner started out nice, he looked at my truck and stated it needed a new engine for around $7,500. I had the truck picked up, paid Will the $150 diagnostic fee. I had the truck delivered to my house. I noticed the air cleaner housing, Hemi engine cover, spark plugs and coil pack bolts were all missing. I called and texted Will MULTIPLE times with ZERO response. Now I will have to spend an extra $200-$250 for the parts he stole. I believe he was mad I didn't have him replace my engine. If you return my engine parts or purchase new ones to replace these items I will gladly adjust my review. I will be posting on other...
Read moreI had a wonderful experience with Greenwood Automotive! I went in with a rattling car, and the gentlemen who helped me not only fixed it right then and there, but took me under the car to show me exactly what was wrong, how he fixed it, and other info that was important for me to know.
As a woman who knows very little about cars, going to the auto shop often makes me nervous that I will be swindled or patronized. I so appreciated being brought back to see what the issue was, so that I knew exactly what was going on and how it was fixed. Will be coming back for all...
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