Accessory Warehouse Corporation — Local services in Groton

I went in to rent a U-Haul trailer and had an unbelievably rude experience with the owner. As soon as I walked in, he told me in a very disrespectful tone to hang up my phone call so he could get my information. Wanting to be considerate, I ended the call right away.

Instead of helping me, he walked outside and began assisting another customer who had just pulled up. I stood there with my license in hand, waiting, assuming he’d come back. But after finishing with that customer, he made eye contact with me, ignored me, and went straight to helping yet another person. At that point, it was obvious he was doing it intentionally because I had walked in on a call.

When I finally confronted him and told him how rude he was being, his response was a smirk and, “Guess I have to work on that.” That told me everything I needed to know about how little he respects his customers. As we walked back inside, he suddenly told me he wasn’t going to rent me the trailer at all and that I should just get a refund.

I told him I knew that was coming because clearly no one calls him out on his behavior. He hides behind his size (well over 6’2” and 300 lbs) and carries himself like no one would ever dare say anything. If this is how he treats paying customers, I can only imagine how he treats his employees. Absolutely...

Gentlemen, I've never met you but you have had the fortunate for you but unfortunate for me privilege of meeting my wife four times in a series of 18 months. My wife Sharon is a contracted histology technician and we travel all over the country. As most of you know here in the tri-state area, as being a Jersey boy born and raised, the roads suck! These guys happen to be in the business of keeping everyone on the road safely at a very very affordable price and at an extremely fast pace. We head back on the road again this Wednesday as our journey continues to Minnesota. From the bottom of my heart fellas. Thank you for looking out for my family. Thank you for always making sure we are safe. Knowing the fact that you have equipped my Jeep renegade 2017 with all four used tires I know I will be able to successfully and safely get my wife to her next contract with our two amazing dogs. So cheers to you and thank you for all you do! Keep up the great work! We will miss you guys but we will not miss the people in this area! Cheers! Chef...

I am SO THANKFUL for Dave and Accessory Warehouse Corporation. A few days ago, I had a flat tire that I tried to fill up with air at a gas station, but it was unfortunately too far gone to do so. I wasn't sure what to do, as I was trying to get to work for an important meeting and didn't really have time to call AAA to get the spare on, and I was almost driving on the rim (obviously a bad idea). I was referred to Accessory Warehouse and was able to get down the street to their shop. Immediately, Dave sent me inside to stay warm and said they would take care of my car in a jiffy. He sold me a used tire at an amazing rate, and had the tire changed in 20 minutes, despite being very obviously slammed busy. However, what really stood out was Dave's kindness. He went above and beyond to take care of me, and really turned my whole day around with his approach and how nice/nonjudgmental he was. I would recommend this company to anyone and everyone! Hands down the kindest person I've ever encountered in the business. Thanks...