OfficeMax — Local services in Guaynabo

I went to Office Max for the first time because my home printer broke and I urgently needed to print something from my phone. I wasn’t familiar with how their printing service works, so I went straight to the line to ask for help. Unfortunately, my experience with the associate named Jessica was disappointing.

She had a noticeable attitude from the start and wasn’t friendly or welcoming at all. Instead of guiding me through the process, she spoke to me in a condescending tone, as if I was supposed to know everything already. I felt talked down to and uncomfortable, like I was being treated as if I were stupid for asking basic questions.

Customer service should be about helping people, especially first-timers. I left feeling frustrated and disrespected. Definitely not the kind of experience that makes me...

The team at the printing desk went far above and beyond to get our urgent posters and boards done first thing in the morning. I can not say enough good about the technician and customer service team, especially Nahiomi. We had an urgent print job and the other location could not get it done. So we came here and they did it just in time, dealt with crushing printers and computers and got everything up in no time and us out the door. Our event would not have happened without them. thank...

Arrived around 8:25 pm directly to self-service computer. Tried to print, but no toner. Instead of replacing the toner, they put an Out of Service sign and had to do the line right behind three people that got here after me. It amazes me how OFFICE MAX/DEPOT can’t replace a toner in less than five minutes. Yes, still here waiting for my turn. Thank you...