Pizza Hut — Local services in Guaynabo

Pizza Hut has been our go-to delivery spot for years, but unfortunately, it feels like there’s always an issue. While I understand the challenges of finding good employees these days, it seems like proper training in customer service is missing. Drivers are rarely available, and employees often argue about delivery routes, which creates unnecessary delays. The phone staff is unprofessional, speaking in a casual, almost dismissive tone, as if addressing a neighbor rather than a customer.

Small details, like rude service and poor coordination, add up and lead to customer disappointment. It’s frustrating when it feels like employees think they’re doing you a favor instead of providing a service. If these issues aren’t addressed, it could lead to significant losses for the company in the long run.

I hope Pizza Hut invests in better training and improves their customer experience because we’d love to keep supporting them—just without the constant...

They did not have the pasta ready in 20 minutes. Took them an hour! Yesterday I ordered a New Yorker, 1/2 peperoni, 1/2 Chelsea, with dessert and breadstics witt Alondra. I received a 1/2 chorizo, 1/2 Chelsea, no dessert. Awful NO...

El servicio de delivery horrible 😡😡

Pedi una Tuscani meaty marinara de pasta Familiar sin queso con 10 Bredsticks para 5 personas Termine con una tuscani personal con queso y con los breadsticks enbarrado de salsa . Tuve que pedir otra vez y me la trajeron cruda y sin pan y yo que viene con el pan de ajo por que la personal lo trajo y yo he pedido antes este platillo en otros Pizza Hut y lo traen Me he gastado 50 dólares y no fue lo que esperaba y hubo muchos errores por parte de la que me tomo la orden y sabiendo el manager de los errores me cobró otra vez , yo espero que aprendan de sus errores pero yo no vuelvo a comprar mas en ese pizza hut...