Adorable Pets Veterinary Center — Local services in Haddam

I am the husband of Diana Radulescu, who posted a negative review of this practice earlier. I feel compelled to write in response to Dr. Aleksey's comments. First, our dog Grace has had recurring problems with infections in her right ear for months for which we repeatedly brought her to Dr. Aleksey. She was treated with antibiotics several times, which did not fix the problem as the infections continued to reoccur. There was no discussion at these prior visits concerning potential causation or referral to any specialists. It was not until our most recent visit that the possibility of referring Grace to a specialist or surgeon was even raised, and it was raised because I asked for a referral to a specialist in light of the fact that Grace's problems were not resolving. For the first time at this most recent visit, Dr. Aleksey suggested that the ear infections were possibly the result of allergies compounded by a growth in her ear which might require surgery. She referred me to a dermatologist, whom she said could evaluate what the best course would be for treating Grace and then placed Grace on a new antibiotic, which was ineffective. If she had any misgivings or concerns prior to this visit, Dr. Aleksey did not express them to me. I would not have written this review at all if Dr. Aleksey's response had not mischaracterized our conversations. I do not think that a specialist would have been suggested had we not asked about one, and I believe that this option should have been...

I love Dr. Bernie and her staff. They have been wonderful in their treatment of my 3 cats, one of whom has asthma and another who was just diagnosed with cancer. I feel that my animals get quality care, and Dr Bernie and her staff are always conscientious about making sure I understand the expenses associated with treatments and testing as well as what type of prognoses may be expected as a result of the tests. Dr Bernie also makes house calls which is very helpful when you have multiple pets who all require their annual exams and shots at one time. If you have ever tried to herd more than one cat into her carrier within a given time period you'll understand the convenience of this. The first one is relatively easy but once the others see what's coming... I have referred a few friends to her and they have all been very happy with the care their pets receive here. One more thing, Dr Bernie is also well-studied in alternative medicine so if you are concerned about using western pharmaceuticals/treatments on you pets she can offer other...

My first experience with Adorable Pets and Dr. Bernie was an emergency situation. They were incredibly supportive (I was a bit panicked and had misplaced a lot of my necessary information) and got my pup in to see them within a few hours. The whole staff was wonderful with my dog (who, let’s be honest, is a small dog and very open about his dislike of being handled by strangers even when he’s not in pain) - taking their time and handling him gently. Dr. Bernie followed up with me the next day and whenever I have had questions has either come to the phone immediately (!) or gotten back to me promptly. I’ve been very picky about my dog’s vet care because I’m aware he’s hard to handle and because he’s incredibly important to me. I’m so happy with Dr. Bernie and her staff and I’m so lucky to have found them when my pup and I needed them most.

(I also love that her approach is a mix of cutting edge and holistic care, and that her business seems very community centered. Highly recommended by this over...