Dollar General — Local services in Haddam

Walked into the store to get cigarettes found no one at the register but heard 2 employees complaining about a previous customer who did not speak English well. I was ignored during this conversation until the other person said to Jessica that there was someone in the store. She was exceptionally rude. She proceeded to tell me she didn't have my brand of cigarettes even though I was looking at them behind her. After her rude behavior I chose to go to the gas station down the street for my needs. Later I called to speak with a manager. Jessica answered the phone once again very rude and refused to allow me to speak with a manager. I will not be back additionally as a person of color I felt very violated. Will not be back contacting the ACLU so they can further look into this matter. Shame. This store should be closed to make way for a company that will better serve...

I won’t even shop anywhere else but THIS Dollar General in Haddam CT. I am not a fan of this chain as I have been in many & they are way understaffed, the store is a mess, the aisles are full of hazards with stock scattered in the way, & the staff make it seem like a customer is a nuisance. THIS DG is neat, clean, & cared for. The staff ALL are polite, helpful, & respectful. I actually look forward to going in there BECAUSE of the staff. They never fail to smile as they say hi when I walk in, chitchat about funny things, & help me find what I need. They never forget to say thank you & they always mean it. They go above & beyond as if it’s normal! We all know how rare that is! I hope they are rewarded for all they have done to make me a loyal...

I stopped by the East Haddam store today and was shocked to hear the employees yelling and swearing at each other. You could hear every word all over the store. It was awful. Yelling about how much work they do, they work their $%* off, etc. I walked out. There’s no way I feel safe in such a hostile environment. With every newscast we are bombarded with violence and hatred and to walk in to a small town store to hear them yelling at each other is uncalled for. Employee issues should be discussed in the office out of earshot of paying customers. Unbelievable! I won’t be going there again. Too bad, because it’s very convenient. So unprofessional, and very scary given...