Max's Ace Hardware LLC — Local services in Haines City

Needing a 4 step small ladder, I was off to the bigger name stores to visit their hardware section. This is the only place I know of that sells such items... well that is what I thought until I visited Max's Ace Hardware. I came to the intersection of C street and Live Oak Ave heading towards 17. I looked to the right and saw the familiar Red, White. and black sign...ACE HARDWARE. Let's give local sb a chance. Well, I walk into the store and to my amazement this is a well-stocked, well supplied, unthinkable stock supplies of items necessary for any aspect of housing maintenance, repairs, and the like. There is actually customer support that was more than happy to assist me and the other shoppers find exactly what they needed for our shopping lists And yes! They have the small four step ladder that I need. Please LIKE if this helps and / or FOLLOW so I can...

I went to Max's Ace Hardware because an Auto Parts store told my daughter that they have a big selection of screws and bolts. She went and got the hard to find bolt she needed and was satisfied. So I went myself there to see if there was a slim chance they had a bitty tiny screw that goes in an LED Headlight set I have and not able to use it . The manufacturer or LED distributor never responded to email. I meet Chuck a very nice Gentleman and He said he would give it a shot and after 5mins He tried one and it fit like a glove. We both were happy to get it. On my way to the register I found two good coffee mugs and then headed home and put on my LEDs back on my Jeep. Very welcoming...

My 5 star review is for Chuck ZERO STARS for Rick.

I came in greeted Rick and the glass station with “hi good morning, how are you?” And “i’d like to get a glass cut” to his response “what do you want? Find somebody else”. I only asked because he was literally at the glass station so i believed he was there exactly for that. But no, just rude.

Chuck on the other hand, was EXTREMELY kind, helpful and so courteous. Help me multiple times and got out of his way to make sure I got what I needed. He knew exactly what to do. Give this man a raise! Thank you so much chuck, you really...