I'm writing this review to warn others about my extremely disappointing experience at Oasis Gym. The space is nice but I received a poor service in all steps and unresolved issues have made it unbearable. I purchased a package that included 10 Pilates classes, 2 Infrared Sauna sessions, 2 Cryo sessions, and 1 Pulse Therapy Session in the Biocell department. Nobody informed me about deadlines or an agreement for using the purchase. The idea was to try the gym before a long term commitment - as I explained to the front desk. After many attempts, emails and requests I received Incorrect information and lack of clear communication about my package. Technical errors in the gym's system that prevented me from accessing my classes and services. Unresponsive management, particularly Manager Nehomey, who failed to address my concerns in person and always took too long (more then 20 days) to any type of answers by mail (as I have formally evidenced) Now that I finally moved to the area, I really need to warn people and probably reach high board level about the situation. Even after a long time, I'm requesting that the gym takes action to address the issue and at least answer me properly after the inconvenience and frustration caused.
If you're considering joining, be aware of the potential issues and take steps to protect yourself. Until the gym addresses these issues and provides better sfeedback, I would not recommend it to anyone.
Let's hope that the gym takes my feedback seriously and makes necessary changes to improve...
Ā Ā Ā Read moreI recently got a ClassPass subscription and decided to visit a few Pilates studios in my area to find the right one to stick with, Oasis Fit turned out to be not just the worst in my neighborhood, but honestly the worst Iāve ever been to in my life, the instructor, Galina Obukhov , was incredibly rude and unprofessional, probably the most abusive trainer Iāve ever met I was the first to arrive and picked a spot, but she came up to me and told me to move because, as she said, āanother woman personally booked that spot,ā which already sounded strange, but fine, I moved without any problem, then she noticed my phone next to the reformer and said she would step on it, and actually kicked it so hard that it flew under the performer, I was honestly shocked, I tried to stay calm and continue with the class, but it just kept getting worse, I understand instructors want students to do exercises correctly, but thereās a normal way to talk to people, her tone and words were completely unacceptable, at one point she said, āKsenia, look to the right, thereās no reason to look left, thereās nothing there,ā which was so humiliating and unnecessary , I have been training for years and know my body well, but she twisted me and pushed my ribs in a way that was painful and made no sense, I truly doubt sheās a qualified Pilates instructor, it felt more like a power trip than a professional class, this was a terrible experience, Iāll never go back to Oasis Fit, and I strongly recommend avoiding this place...
Ā Ā Ā Read moreThis high-end fitness facility is an absolute gem for anyone looking to elevate their workout experience. The array of classes, including various yoga styles, invigorating circuit sessions, and heart-pumping cycling workouts, caters to every fitness preference.
The weight room boasts cutting-edge equipment and a comprehensive range of free weights, providing the perfect environment for strength training enthusiasts.
The recovery section is a haven of relaxation, featuring rejuvenating cryotherapy sessions and a luxurious sauna that soothes muscles and promotes overall well-being. The high-end bathroom facilities add an extra touch of comfort and luxury.
But what truly sets this place apart is the incredible team of instructors. They are not only highly skilled professionals but also genuinely passionate about helping clients achieve their fitness goals. Their infectious energy and personalized approach make every class an inspiring and enjoyable experience.
Alex and Lali are a dynamic duo, infusing every class with energy and expertise. Their variety of classes keep us engaged and motivated. Katayoun's core-focused Pilates is transformative, leaving us feeling stronger and empowered. These instructors make our fitness journey extraordinary!
For those seeking a premium fitness haven with exceptional classes, top-notch amenities, and phenomenal instructors, this facility is an absolute must-visit. You'll leave feeling rejuvenated, motivated, and eager to return for more!...
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