I went shopping there 2 times and both times was a horrible experience the first there was an older coworker gentleman with glasses cursing like crazy about a self i thought maybe he was having a bad day but then I go there couple days later and there was a cashier checking me out and you can tell she has a disability and I heard 2 other coworkers who was African American making jokes about her so I went to them and ask what's the problem with the cashier.and they started laughing and said she is slow and we are trying to replace her because she is not a good fit and one said she isn't a good fit for nothing I ask to speak to a amanager because I have a disabled son and I don't approve of that and it's completely wrong she said she is the manager I said well can I speak to someone higher than you and she said he wasn't there. I will not be returning to the store I will tell my neighbors and my son special needs school about this and this store lost there selves over 20 customers. I'm thinking about going to the newspaper also. If this is the type of employees you hire than this store shouldn't be in this community because we have alot of...
Read moreEven though relatively new to Hamilton, the Grocery Outlet Bargain Market chain has been in business for 47 years and counts over 400 stores.
First thing first: beautiful shopping carts, plastic made, light-weighted and painted nicely in red and gray; so much easier to use than the regular shopping carts.
Overall, a great selection and often a times amazing deals. But please shop wisely: not all their prices are a bargain. Certain items are unbelievably cheap; sometimes, the price tags are 50% cheaper than in the area's chain supermarkets. But, for example, today the store offered pork chops for $3.99 and $4.99 per Lb (center cut and thin cut, respectively), whereas ShopRite offers them for $2.99 Lbs as a part of their special weekly sales.
Unlike many of the so-called bargain or thrift stores, the interior of the Grocery Outlet is kept relatively well organized. The aisle markings and agenda could be bigger in size and better visualized.
All and all, great and...
Read moreClean and the best find since I'm new to Hamilton. The customer service is hit or miss. Some off the employees can stand to take some more trainings. Things are being discussed in the presence of customers that should be kept for the break room. The cashiers can be nasty and act like your wasting their time when bagging items no matter how you set of things to be convenient. Example I have collapsible grocery bags that I put on the conveyor belt and the cashier was deliberately placing the items outside and behind the bag so as to not bag the items. Then when I told her she snapped and me and made a face. I brought to her attention and asked if she was having a bad day and she denied she was and asked if it appeared that way and told her that it did which is why I asked. She was very rude. Then she proceeded to talked to what appeared to be someone in management and they proceeded to talk about either another employee or customer in my presence. Very...
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