Bedrock Clover Ranch Manufactured Home Community — Local services in Hampton

Frustrating move-in process. I'm a really very patient and professional person. I understand things happen that are beyond our scope of control. I've been doing my best to remain in contact to find out what the known or expected timeline might be for the move-in of new homes that were applied for and held with a fee that were previously stated to be ready sometime in September-early October. I feel like I'm being treated as a nuisance for inquiring. Because some of us do have to transition from other places by a specific time, we just need an estimate so that we can plan accordingly, even if that's to request our fee back and move on. Today, I spoke with someone who, it was not the FIRST time they were unprofessional with me at this place. The first time, they rudely commented to me, in person, that I didn't need to be wearing my PPP in the rental office. (right around the time Delta variant took off here). That, IMO, is a very personal choice. People aren't there for opinions on how to protect themselves in pandemic. On this last particular call, I merely mentioned to this individual that, we would have to be out of our place soon, since it was being sold and undergoing repairs and I wasn't sure how long to book a temporary short-term living space and was looking for any idea they might have on time frame, so I could plan something temporary for the right length of time. I was snapped on and told none of that was their fault. Not one time did I even complain or mention anything was anybody's fault. I was merely mentioning my reasoning for requesting the timeframe updates every week or so, so I can know how to plan forward. This person was unprofessional, very rude and nasty and raised their voice. We are in a bit of a pinch now. But we will probably just start looking for something else anyway at this point. And not even due to the timeline. Things happen. And we get that. Communication is how people plan for the things none of us can control. But instead, precisely because I don't want to have to deal with the attitude and rudeness on a long-term basis. Nobody needs the extra drama or stress. We ALL got a lot on our plates these days.

UPDATE: I actually went through with the move here. The experience has been really quite pleasant and peaceful. The corporate office called to apologize. The staff have been kind and very helpful during the move-in process and in getting any necessary move-in repairs completed. The place is peaceful and quiet. It turned out to be a very worthy move in the end. And we are happy with our choice thus far. I've updated my rating from 1 star to 4 for the overall experience now 4...

Listen, I live here and I see a lot that is negative. The manager is saying to not post the negative but if it is my experience why can I not share it?? Any who, the new manager is okay, but she does show favoritism. The guy that called the news last year - for the sewage issue look it up - she stays on his porch and up his ass talking and they smoke in front of her (talk about a drug free community) the former maintenance man is a felon (i thought you all did background checks?) and he had the SWAT team raid this place and the man STILL LIVES HERE. Then the assistant lady Diane has a very bad attitude. The fee for dogs is 250 and Ive paid for mine but there are others who sneak dogs in and do not pay the rules say no kiddie pools but if I was messy I could name about 4 -5 trailers now that have them set up. You cant have fences yet everyone walks through your yard daily to get to the store, pool, etc. They have racist confederate flag flying folks in here but expect everyone to be comfortable? I have black friends who do not want to come see me because of that. Oh and do not let me get started on the marijuana smell wafting around and the meth addicts doing yard work for their next hit. I could go on and on but one this is for sure that the favoritism throughout the community is real. Whats not okay for one may be okay for the next. Watch the management and call them out when you see it because next...

I do not live here, and I will be convincing my daughter to find somewhere else to live.

09/11/2024 I was visiting my daughter today, and they put a sticker on my truck. We saw them on camera, and went outside before the young gentleman even walked away. I visit my daughter often. I park in the same spot either across the street where no one lives or in her yard. The difference today was that there was an eviction, and there was an entitled female there that apparently has let power get to her head. As well as an older gentleman that is trying to enforce rules that no one else follows. I moved the truck then was told I could not park on the grass (never been a problem before, and there are plenty of others in the grass) I was told I have to park at the front office, and walk to her house. I am disabled, and I am sure that parking there would get another sticker on my car.

On my way out I took photographs of other vehicles on the grass that obviously can't be moved as well as some parked in vacant lots, and multiple parked on the grass, and road. None of these cars had stickers on them. If you're enforcing rules for one person, you should do it for all. Teach your staff to be kind human beings. Maybe some sensitivity training

In Christ...