Salmon's Furniture Galleries — Local services in Hanford

What can we say about such a fabulous furniture store. Tim and Tracy and staff knocked it out of the ballpark for us! Sept 2020 our summer family cabin was in the middle of a fire tornado at Huntington Lake. We had some physical damage as well as smoke damage; thus all mattress sets upstairs and upholstered chairs downstairs needed to be replaced. We decided on making a visit to Salmon’s based on a fairly recent recommendation from a cousin as well as our mother’s experience from many years ago. Tim greeted us and helped us analyze what would be best for 7 mattress sets (ranging from queens to doubles to twins) accommodating multiple family units needs. He also told us that the sets would be hard at first but would adjust after about a week. And he was right on target! We ordered on the spot for delivery to be made after the renovation was complete. A couple of weeks later we went back to Tim and asked him what he had that would accommodate the “3 descriptive words” I used for replacement of 3 old chairs that were smoked damaged in the same cabin (built in 1936). Again, he took us to an area of the store that had a rocker recliner and wall hugging love seat recliner that had the rustic look, durable for ages 94 years to 6-months, and comfortable (the old chairs were not comfortable and were hand-me-downs, and didn’t coordinate with each other). WOW is all we could think of as these 2 units would do the job perfectly and within replacement cost. The mattress sets and recliner units were delivered at the same time and really dressed the cabin perfectly. Less than a year later, and before the renovation was complete, we decided on replacing an old built-in storage settee unit that the cushions were smoke damaged as well. Again, Salmon’s was our go-to to explore an option of a sofa-bed, only to get cost comparison estimates vs the cost estimate of custom replacement of the cushions. Again, Tim showed us 3 queen-size sleeper sofas (using the 3-word description of mine); then he showed us the last option which again knocked it out of the ballpark! This was a new item called a sofa airbed… it has an inflatable air mattress that is connected to the regular sofa mattress, and it is so comfortable. And it happened to be displayed in an alcove area, just where we were going to replace the storage unit (cost comparison vs the cushion replacements only amounted to a little over $200; this was a no-brainer as it would complete the cabin look perfectly). As you can guess, we immediately ordered it to blend fabric swatches with the recliner units we had already purchased. When it was delivered, we discovered the mattress was the regular sofa mattress and not the air bed mattress. We made contact with Tracy and upon review of photos we had provided, determined it was in fact the wrong mattress. She placed the order for the correct one of which it is now in place. What can we say about Salmon’s? They did us well with the selections, deliveries and adjustments. We will definitely repeat our business with Salmon’s and refer them to our friends...

Highly DO NOT recommend salmon's furniture! I went in looking for some furniture and came across some couches I liked. I recieved a quote from the salesman and took it home. The next weekend, I went to other furniture stores to compare prices and look at other options. I found the exact same couches at fashion furniture so I called Salmons and asked to speak to the salesman who helped me to get confirm the quote. He quoted me at 899 and 449 for the two sofas I wanted. The next business day I call back to move forward with ordering/purchasing the couches. He give me the SAME quote he had given to me over the weekend so I tell him I would like to move forward with the purchase. When he transfers me over to the financial department, she reviews the prices, only 1000 more than what he had told me. She transfers me back to the salesmen and I told him he quoted me a different amount then what the lady had given me. Instead of asking for clarification or communicating in a PROFESSIONAL way, he proceeds to say NO, NO, that's not true I would never say that. ABSOLUTELY NOT! I tell him I am positive that is the quote he gave me, he proceeds to interupt me and say NO NO NO! After hanging up, I call back and ask to speak to the owner/manager, thinking they would be able to help me or offer better customer service but the owner was worse! I tell him my experience and he replies with sacrastic responses such as "okay you took 4 minutes of my time to tell your side now I'm going to take 4 minutes to tell our side" and "I'm not going to say much more because then I'll be "rude" " What kind of customer service is that ???? They are nice until it doesn't go there way and then they show their true colors !!!! Management is just as bad instead of correcting or fixing the situation, they blame you for it and defend their rude salesmen!!! STAY AWAY from this store!!! Fashion Furniture has WAY better customer service...

Bought a dining table there a couple years back. The girl at the counter was very rude. She dressed like she works in a bar. She should dress more appropriately working for a family business and the guy when we were looking for a table, he said " Oh, take your time, take your time," but he would stand there and stand there. Making us feel pressured in hurrying up to make the decision and being pressured into buying the table,. When we said we'll come back at another time, just pressuring us to buy buy buy, they don't know how to run that place. That girl. Needs to be fired. I don't care. If she's family or not, she was very rude, I should've Complained to the owner.I just wanted to get out of there and never go back. And when the delivery came there was a piece to the bottom of a leg missing and the delivery guy, say "just put a book under it. "They say, and I was tired. I had a long day at that time. I was really frustrated. I should've complained about that also, but I never got around to it because my life is so overwhelming right now, and at that point it was as well. So they never offered to get the piece. That was missing and bring it back.They just...