BeLuxe Beauty Supply & Salon — Local services in Hanover Township

I have had different experiences with this place. The prices are always changing on the spot the owner, is not professional she double books people and is not up front about pricing services. She doesn’t communicate with her salon workers on the prices and has lied to me and told me the stylist will charge me more for more length and the stylist was not even aware of the price. The kids hair styles are more than the adult styles and just ridiculously high for kids. The system that they use for check out is ridiculous there are two systems and one charged more for using a card. I was also charge tax on each item when I bought something once. There’s a BLACK OWNED beauty supply store in Elgin called This is hair works and the owner is great! And not does not try to get over on you like this...

🛑🛑🛑🛑🛑I’m pretty disappointed with my most recent visit here. I take my two little girls to get their hair braided here. It’s usually $150 per kid. Cool. So, midway through my first child getting her hair done… I got called into work. When I got to the register, the owner ended up charging me $150 for the unfinished style (granted, I did have to unexpectedly leave), $50 for the hair needed to finish the style (this is suppose to be included in the total already & usually is), plus I paid my $30 deposit weeks prior. So, I ended up paying $230 for what should have been $150. I will never return again. Being sneaky and getting over on your customers and workers is not how to run a successful business. Many of the hair stylists keep quitting because of the ridiculousness that goes...

I live in Palatine, IL, and it's extremely difficult finding Black hair care products or salons for me and my daughters. A coworker suggested I try this store and I was pleasantly surprised that management recently changed; it is now a Black-owned business. I teach in Streamwood, IL but I don't mind traveling for my health and beauty essentials.

When I entered, I was immediately greeted by Cassandra, the owner. She listened to my needs and helped me find every product on my list. I attended a wedding Saturday night and I received many compliments on my hair & makeup. Thanks BeLuxe; you have a new loyal...