Was treated horrible, don’t blame me for someone returning used items on your cashiers and they didn’t catch it then I buy them and ask can I still return if they are like this they said leave them with tags I said ok, came today cause they finally re opened, manager says only store credit and must be used TODAY then I said no I didn’t use them why should I not get my money she asked the girl who sold them she said I don’t remember checking so I said fine give me store credit give me corporate number so she did and said OPEN Monday - Friday 8-5 only so I called to possible leave a message and they answered so Manager Veronica lying in front of my eyes. After this week having negative reviews cause of your land lord and then you re open and treat ppl like this. Oh and let’s not say the girl helping me kept rolling her eyes till I busted out the famous phone and...
Read morePoor customer service! The manager Bryanne, was the worst. She was not even friendly or empathetic. She needs better customer service training. The employee in training, Alexia was a great help. This was my first time here and definitely my last. I went in to exchange gifted items for my daughter. This was the most difficult thing I have ever done. The store was a train wreck aside from the lack of helpfulness and customer service skills. I didn't even want to leave any stars but in order to leave this review I needed to mark at least one star. I do not...
Read moreThe two girl employees there were very unhelpful. When I clearly asked one of the employees a question about making an online purchase she said that was fine I was able to pick up right away when I was already in the store and if it mattered the color of the purchase she said no it doesn’t. I made the purchase online for pick up in store and the other employee said something completely different. When they were standing right next...
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