Cordier Auctions — Local services in Harrisburg

Firstly, they have no response to emails, or left phone messages during business hours (as no one answers the phone) for a customer wanting to pay day after auction. They send you an invoice 3 days later with instruction on how to pay electronically and stating they will start charging you a daily $5 storge fee per lot won if items are not picked up on third day after auction. Does not matter that I bid online 3,000 miles away. On the invoice they have Extremely overpriced shipping charges. 5 times higher than other auction houses I have delt with in the past 30 years. They say what you bought is "Ammo" and we change as stated in the auction $40 per lot. Problem is I DID not bid on nor win any "Ammo". They refuse to reconcile their outlandish shipping charges on the invoice. So, either they don't know what "Ammo" is or they are running a scam. So, after you refuse to pay there outrageous shipping cost, they refer you to Postal Connections as an outside source they work with. Postal Connections gives you a general idea of cost that is very reasonable based on you sending them the exact lot numbers they will be shipping. You then authorize them to pick up your items. Postal Connections then changes their mind and tells you another shipping method has to be used other than the one agreed upon. They won't reverse their decision and do as the customer asks citing, they are responsible for shipment. They graciously offer to return your items to the auction house knowing full well the auction house will not receive items back once they are picked up (I called and asked). As a business yourself you offer a prepaid label and that you will take responsibility for shipment as label provider. They refuse. After you get the bill for their NEW shipping charges, it is 5 times higher than if you purchased the label yourself off the internet. I have delt with others many times and understand these pack & ship places have a markup, but Never 5 times higher. Just like Cordier Auctions. Well, if that is no surprise!! In my Mutiple experiences it is from 10% - 20% over what you pay online yourself. That is fair as they make a little profit. So, what I am saying is they basically have you over a barrel once the auction is over. So, if you are obligated to do business with their partner Postal Connections 225, get a quote in writing (email) before you authorize them to pick...

STOP DO NOT DO BUSINESS WITH CORDIER AUCTION HOUSE COMPLETE FRAUD and CON ARTISTS

They stole my money and my items I won at their auction

I called and spoke with Cordier Auction house staff the day after the July 25th auction and informed them of the name and contact telephone number of the transportation company Every Day Delivery, I hired to pick up the items I won and paid for in full.

Cordier Auction House Cancelled the scheduled pick up date the transportation company made twice in their 30 day August pick up window. On the third scheduled pick up date for the items 65 days after auction, October 2nd, they informed the driver the items I won and paid for were now gone. They used the excuse you only have 30 days to pick up your won items to steal them after they cancelled the first two pick up dates in the August 30 day window twice. They admitted never contacting the transportation company I hired to pick up the items of any urgency to do so before the items were disposed of.

They said they attempted to contact me by Email which I never received. They admitted never calling me or notifying me in writing about problems with pick up. Cordier Auction cancelled the first 2 pick up dates with NO extension of the pick up time.

Now they will not tell me where the items I won and paid for are. They will not refund my money.

Do NOT do business with Cordier Auction house. The transportation company I hired said Cordier Auction is known for this behavior and has multiple complaints on line on Live Auctioneers and Google reviews from their abused customers.

They intentionally cancel the transportation company pick up date over and over knowing very well that by doing so would extend the pick up time beyond their 30 day window of opportunity to retrieve your items. This allowed them justification to keep your money and items you paid for. This is a well choreographed process to steal your property.

Do not trust or do business with this company, On the phone they were short, verbally abusive, and were more then happy to tell me they had no remorse taking my money and keeping my items.

Shame on Cordeir Auction House for abusing...

We bought a carpet at auction from these people through the online bidding site invaluable. Paid $375usd for what was represented to be a genuine "Persian Hereke Silk Prayer Rug".

The description as written by Ellen Miller - Licensed Auctioneer/Certified Appraiser Director of Catalog & Specialty Auctions Cordier Auctions & Appraisals read as follows; "DESCRIPTION: Persian silk prayer rug, probably Hereke, having double columns and full field floral decoration on an ivory ground. MEASUREMENTS: 3' x 4'8". CONDITION: Minor wear."

Sounds all very informed and professional right? And as a buyer one has a reasonable expectation that someone who claims to be a Certified Appraiser will give an honest, informed and accurate description and representation of items offered for sale right? Wrong, in this case. It seems despite her stated qualifications Ms Miller does not know that Persian rugs come from Iran and Hereke is a well known designation for rugs made in Turkey. There is no such thing as a Persian Hereke rug. I wonder how we check up on her qualifications?. It gets worse.

As it turned out when the rug was taken to a reputable rug dealer, Boft Fine Rugs in Calgary for cleaning it was immediately pronounced to be an obvious fake of Chinese manufacture. At least it was actually real silk. Okay, it's a nice carpet, real silk, but the point is had we known it was Chinese, not Persian or Hereke as represented we would not have bid on it. When we contacted Cordier Auctions and finally spoke to Ms Miller she was unapologetic, defensive,and disputatious, When we offered to settle for a return of the buyer's premium, a mere $75.00 to avoid expensive shipping back to the USA and further hassle, Ms Miller would not settle for her misrepresentation, stating that the consignor had already been paid out. It certainly appears that Ms Miller's knowledge of good business practice is at least the equal of her ability as a...