Mazezy — Local services in Hattiesburg

I guess customer service means not abiding by your own policies. I ordered a small of a certain shirt due to the measurement chart that showed the length and width measurements for each size. The shirt I received, although supposedly a small, was more like an XX-small. I measured and the measurements for both length and width were 1.5 inches smaller than the chart on the website indicated. That is more than the difference between a small and a medium. I emailed the company and was told to send pictures showing the measurements, which I did. I received a response telling me it was industry standard for a measurement to be up to 1 inch off what the chart indicated. I replied, telling them that mine was 1.5 inches off - each direction. I actually requested an exchange, not even a refund. I was basically told - too bad and thanks for your understanding. Unless you want to roll the dice - do NOT order from...

I ordered two T-shirts from this company. They were delivered within a reasonable period and looked pretty good upon arrival. As is my practice I immediately laundered them on the gentle cycle, inside out, and dried them on the warm/gentle cycle in my dryer. The hemline of one of the shirts became unraveled, which allowed the hem to hang down which looked unsightly. I contacted the company several times, sending photos at their request. The last thing I heard from them was to "iron" the T-shirt. I requested a replacement or a refund for the damaged shirt, but I have heard nothing more from them. This was a test purchase before I ordered dozens of shirts for 2024 Christmas presents. They are not to be trusted. I will never purchase another item from...

For my grandson‘s first birthday, this company offered a great grandpa t-shirt that fitted perfectly with the birthday party theme - first trip around the sun. Despite two encouraging replies to my email concerns about why the t-shirt has not been sent/delivered and their promise that they would send the t-shirt by express mail, the t-shirt did not make it in time after 3.5 weeks. Apparently, the t-shirt was sent out on 8/23 but has not arrived a full week later. This was an extreme disappointment and I won’t be able to comment about the t-shirt quality because the package will go into the...