Simon's Appliance Repair — Local services in Hawaiian Gardens

If this business could get a zero they would.

The ice maker on my grandfather’s freezer broke, he contacted Simon’s to fix it. When he came he did not fix it, and likely broke it further as when he finished, there were three parts left off the ice maker. When he was contacted to discuss the fact the machine still did not make ice, he was adamant that the ice maker was fixed and he refused to return any money. He was contacted again, and agreed to come look at the machine once more. When he arrived, he was here for less than 10 minutes and was incredibly rude. He took one look at the machine and said it worked, and when asked about them, barked at me that the parts that were removed and left off the ice maker during the first visit were not needed. When he left, he said if there was no ice in 24 hours, we could take him to court.

This is not the behaviour or mark of a good employee, owner, or business. And please note, my grandfather is 93 almost 94 years old. I would not ever recommend this...

Do they have a negative star, not even a zero, but a negative (below a zero)? Please, please, please do not use this business. They will swindle you. I wished I was in town when my parents decided to use them. They did not repair anything and took their money. They also wanted to say they needed even more repairs to cough up even more money, but by then, my parents caught on. They were able to steal the initial money quoted for the repairs, yet, didn’t repair at all. They will prey on the vulnerable and elderly. Tsk tsk. You should be ashamed of yourself. I’ll be reporting this business to the bbb, I’m surprised they are not shut down for robbing some many...

Unbelievable!! Unreliable!! Sammy left my family hanging to repair my refrigerator for a whole week!! Left my family living off two coolers for a whole week. Never finished the job and is refusing to return my money!! He doesn't provide a receipt and blames everything on miscommunication!! Doesnt keep his word to come when he says he would!!! Don't waste your time on a completely unreliable repair shop! Rude and...