Ripa Jewelers — Local services in Hazle Township

I went here earlier today to get my finger measured. When I walked in I was talking to my mom who I haven’t heard from in a long time. The elderly man that has a silver ring on his finger told me he could measure my finger. As I’m waiting; I was talking to my mother on the phone, he was working on some type of jewelry. I was being patient for the man to finish up so, I continued to talk to my mom which barley happens on the regular. The elderly man told me that I wasn’t allowed to talk on the phone; that I was being rude. I don’t know if it’s cause I’m a person of color and, I do look young. I am 26 years old. He does not need to work there. He needs to treat everyone with respect. I was not being loud at all. If you are not allowed to talk on the phone in the store. Make sure there is a sign posted. Once again, the man with the silver wedding ring, and has glasses was extremely rude. I could’ve bought something from there but he absolutely ruined my experience there. Therefore, if you don’t want people to talk on the phone while we wait for an employee; have a sign that is posted out in front of your store. Now here I am thinking it was due to the color of my skin. He absolutely has very bad customer service. Post a sign if cell phones are not...

Came in to see if they could do sizing & to look at male wedding bands. After waiting and browsing, the older man, I'm assuming the owner, was repeatedly asking me what I meant by sizing. I told him the engagement ring my fiance got me in the Bahamas was too small and needed a measurement. He started laughing and said you already bought the ring somewhere else and you want me to size you? So condescending. I immediately turned around and left. Such a shame too because he has nice product. Didn't get so far as a pricing but I'm sure they're expensive as other reviews suggest. It's clear the guy is only interested in selling in his own judgemental way. You're not allowed to take phone calls while waiting, you are limited to how many pieces you can see before he starts losing patience. He will sell the ring you put a down deposit on and then lies and says it is the same ring! Happened to a close family member. If I knew that was the place, I would've never set foot in there. Picking out engagement/wedding bands is a special moment. Never let a shallow, condescending, arrogant person ruin that experience for you. Will...

Can’t say enough good things about this jeweler! I’ve stopped in to buy my mom a bracelet, had my rings cleaned, and most recently to see if my grandmother’s wedding band could be resized. It’s a very old band and very sentimental, I wanted to be able to wear it without worry and this is the only jeweler to do it without hesitation! The owner was kind, knowledgeable, and put my concerns about sizing such an old band at ease immediately. Got the ring back sized within two weeks at SUCH a reasonable price (I live in a different city where everything is so inflated and he has not done that!) If you want a fair and expert jeweler that will be honest and knowledgeable with...