Gold Bloom — Local services in Healdsburg

We had a terrible experience at this jeweler. My fiancé and I got our rings from one of our favorite jewelers in Portland. We needed to get them resized and due to Covid conditions I figured it would make sense to go local and get measurements taken and then get them re-engraved their after we get the rings back. This place came recommend from a family friend who has gotten multiple pieces designed at blooms, so we agreed and went there. I called upfront and had a bad feeling from the get go. The phone call was extremely unfriendly, borderline hostile, and pretty much told me that he doesn’t have time for new clients before I even asked my questions. At the end of the phone call he said to just come by. I wasn’t excited about it, but I figured oh well, maybe he’s having a rough day. Our family friend suggested she might give him a call and considering that he knows her and likes her ($$$$) that would change it all around. But we didn’t want him to be nice to us just because of that, so we just figured we would come in on a week day and just get it done. I called in the morning to make sure it was ok that we came in, his wife who answered said yes absolutely. I was a little reassured and thought maybe he had just had a bad day or something when I talked to him before. But when we came in it was the worst experience I’ve had at a jeweler, ever. He was with another customer, my fiancé and I weren’t in a rush so we just wandered around the store - we didn’t want to go and get coffee or anything as the air quality was in the unhealthy range of 230. After about 20 minutes, and after he had repeatedly looked up from his clients looking increasingly annoyed with them, he walks over to us and tells us that he’s with a client (as if we didn’t notice?) and that us standing there is applying a lot of pressure and if we could go for a walk and just come back later. First of all, we’re in the store patiently waiting and looking at other items in the store. Second of all, did I mention the unhealthy air quality? It was incredibly rude, and it made both of us incredibly uncomfortable. It was sad to see that he would treat us like that, but we know better now. We’re definitely not giving him any of our business, not the sizing, not the engraving and definitely not the wedding bands. What a pity to see an arrogant, bitter man who thinks he’s better than his customers make an event that should just be happy into something annoying, especially during the current times. I recommend you take your business...

Not only do they overcharge but one of the owners deliberately weakened the clasp on my watch, and nicked the inside workings, essentially breaking the watch.

I had him change the battery in my Bulova, twice. The first time it only lasted 3 months, the second time 3 weeks.

The second time I went in there my clasp worked fine but when he came out from the back, where he had changed the battery, I immediately put it back on and could feel the difference in the clasp, it was weaker.

He ran to the back before I could say anything and I just walked out, hoping for the best.

The WORST happened.

A few days later it stopped completely. I took it to another jeweler hoping for better luck.

He showed me how the clasp was weakened and fixed it for me, free of charge.

Then he tried to change the battery and that's when he realized that the electronics had been nicked.

I asked him if the 'nick' and the clasp problem could have been cause by changing the battery, an accident perhaps.

I was emphatically told "No."

Goldblum's has a very nasty way of generating business. Bottom line; I paid $70.00, (the cost of the 2 battery changes), to have that guy break my...

A must visit for beautifully crafted unique pieces. My fiancé & I came in to get his Tudor watch resized & left with a wedding band & necklace unlike anything we’ve ever seen — we never felt the staff was trying to sell to us or expected us to buy anything while the watch was being serviced.

Thank you Tim, we are honored to purchase your creations that we hope become...