D Robert Jewelers Inc — Local services in Hemet

Still never made right on promises to fix serious deviations from desired & special ordered jewelry. They will try to convince the customer to buy something that is not what they wanted. Its what they did to us. Promised they'd fix it after the fact. Liars, never did. Now stuck with 3 pieces of wedding jewelry that don't even work for the wearers and at a gouging price, as well. Definitely don't trust the woman or the son. Makes me think the man is complicit, given his inability or unwillingness to correct it. Good job, taking advantage, pressuring, and guilting a man into getting something that is nothing like what he wanted, when he walked in. Making him think dollar signs are a sign of love and only diamonds are acceptable. Especially for a woman that is absolutely disgusted by a certain type of rock and would've been happy with anything but that (especially if it was less expensive). Something she was very adamant about, even at the store. Yet, saleswoman did this right in front of her, no less. Don't waste your time. Can't even wear the bridal jewelry, it'll break and/or lose pieces immediately. Engravings didn't work either. But I suppose if what you want to buy, or words engraved, aren't what the woman at the store would want for herself, then she can't wrap her...

Wanted to give Moises and Veronica a BIG THANK YOU. They went above and beyond and handled our ring with love and care as their own. Originally came to size down a ring that was passed on to me by my Fiancés late mother. Moises kindly recommend I change the halo to make it my own. Although I was hesitant to change it at first. Moises understood how special it was to me. He said the best was to honor the meaning behind the ring is to make the center stone stand out and really show it off, and also so it fits my small hand. I went with his recommend and was so happy I did. Not only were both Mosies and Veronica friendly but they talk to you like family. This is a husband and wife own and operated business and I highly recommend and will recommend them for family and friends. Exceptional customer and we will be back for sure. Thank you...

Veronica is a creative genius. She is also honest and worked to save me money. I originally planned to trade in some diamonds and gold and buy a new ring. Instead of selling me a more expensive ring she suggested using one of my own diamonds in a setting I loved. D. Robert's is a family business started by Veronica's dad in 1982. They have beautiful jewelry and can custom design pieces. Their prices are fair. What impressed me when I first entered the store was that other customers mentioned they had been going there for years. One guy's wife bought her jewelry there for 20 years! You have to be an honest jeweler to survive in a small town for almost 40 years(1982-2020). Lastly, they (Veronica, Moses and other professionals) give great, individualized service - they want you to be satisfied - I was thrilled with my ring. Carol...