Big Frog Custom T-Shirts & More — Local services in Hempfield Township

Spoke with Manager “Debbie” who was extremely unprofessional, beyond rude and also disconnected the call while in the process of me speaking. To be in management and represent a company in that type of manner is completely unacceptable and to display such insolence is very inappropriate. I will also be sure to send a letter to corporate regarding this matter. Please assist Debbie with more training on how to conduct herself and also to manage a company that she works for in a professional matter instead of being offensive if a loyal customer was attempting to get a clear understanding of pricing. I will never do business with this company again after being insulted, hung up on and told that their prices were being compared to “at home” or “basement” prices which I’ve never stated. I’ve always paid full price for all orders. Debbie, I wish you the best with printing ink on t-shirts for a living and your fundraisers to generate revenue for your business. Please send me the email the you’ve stated you would send since you are waiting to respond to my review which you informed of via phone. You have no morals, ethics...

I went to the store for a gift. I got there a half hour before closing (they are only open till 6pm, which is the only drawback to this store), but needed the gift that day. I had my artwork, lettering, and words already picked out so the lady (I'm sorry but I forget her name) agreed to stay late. She was wonderful. She knew exactly what she was doing, was quick about it, and included me in the entire process down to picking the printing dimensions. She even let me watch her do the pre-printing to make sure it was perfect. The gift came out fantastic! It is exactly what I wanted. The colors were how she described them because they are differant depending on the medium so I'm glad she went into that with me. There is nothing I would change about this gift. I will be going back for anything else I need that is on fabric, no question, as long as I can make it there in time. Even an extra hour would help customers who work a 9-5. I hope the staff that is there right now will be there in the furture. I can not say enough good things about both women...

Love this shop!! Great customer service, do it yourself-hands on designing... in minutes, while you are there, quick turn around! All the staff are awesome including the hands on owners Steve & Debbie. They work with you until you are completely satisfied. They go above & beyond!! I've personally ordered 2 shirts for my business,1 band shirt for my son, and for our elementary school I ordered 490 field day shirts three years in a row. We just ordered 55 Math-A-Thon tees. No mistakes, each piece perfect. Special Thanks to the phenomenal staff for sorting all my school shirts by classroom! Highly recommend Big Frog for all your custom gift needs!!

8 years later and still coming to Debbie and her staff for all my specialty printing needs. From School field day shirts, Bocce custom athletic apparel banquet gifts to my own personal business for family vacation shirts to my children's art work coming to life. What's nice is they also keep your designs on file so if someone grows out of their shirt you can reorder in larger sizes in the future. . . Love...