Employment & Human Services — Local services in Hercules

I had an amazing experience at this place. The staff was extremely helpful and attentive. Despite a few people waiting in line, I was pleasantly surprised that my turn came up within just 10 minutes. The representative not only collected and scanned my documents efficiently, but also took the time to explain the process clearly. I received a comprehensive email detailing the outcome, making my overall experience hassle-free. Moreover, the office itself was impressively clean and properly organized. Additionally, the availability of free parking in the parking lot was a bonus. I highly recommend this place for its exceptional service and...

They might as well close this facility down. They are paying daily for AIR CONDITIONING, rent, and wages for just 2 employees. One to tell u the system is down and for security, and the other to tell u the system is down. Week after week, I was supposed to receive benefits and yet I can't use them because they are unable to do something as simple as replace a lost EBT card! the only redeeming quality is they are able to provide a bag of food from their pantry as long as im able to keep making...

I needed to update some information for a young man that I take care of. I called at 8a.m. and there was no waiting. The woman who assisted us was very pleasant and very understanding. She had the whole process taken care of in about 15-20 minutes. I recommend using the over the phone option. Try to call right at 8 a.m. and avoid the wait for a call back. Overall I was very pleased with the service provided. If our other state and federal services were of this caliber it would make our lives so...