Willow Garden — Restaurant in Hercules

First off, I want to say that the food is amazing. I love the orange chicken and the combination chow mein. Second, although the food is great, the service is so bad. When I walked in no one helped me for a few minutes and when I finally looked over the counter to check, I saw a woman on her phone oblivious to what was happening. I finally get to order and the food came out relatively quick. I get my bag and ask if I could get some napkins and I get maybe one or two little thin napkins, I then proceed to ask for sweet and sour sauce to which she pulls out a small little container with the sauce filled not even a quarter of the way. I ask her if she would let me get another one and she gives me a dirty look and gives me another small container that is even less full than the last and I go on my merry way. This happens every single time without fail. She will argue about giving you more than one sweet and source sauce container even if you have ordered three big boxes. So yeah the food is really good but they are honestly very stingy. I don't care though, I'm still going to eat there because it's just...

I don't eat here very often, just when I want some low cost options. I ordered 2 lunch specials and was charged $33. I did some quick math and couldn't figure out how 2 lunches @ $14.35 ($12.50 + $1.85 for chowmein) equaled $33. At the same time there was a table of 3 people eating lunch and complaining they were overcharged by $20. When confronted the owner made up some story about the menu prices being wrong and charging for extras. The group of 3 people finally got her to admit she overcharged them and the owner adjusted the total. She admitted I was overcharged and...

If I could give a zero star or negative star review I would. DO NOT!! This place is a disgrace, their rice is over cooked and soggy white rice. Everything was bland the wonton soup had no flavor, the sweet and sour chicken can with uncooked bell pepper and onions. Their combination appetizer for $13 was nothing but fried flour, they served the general chicken on top of foil. I came with a party of 3 and no one ate their food.

Don’t waste your money, this place does not care about...