The Bro's Furniture — Local services in Hesperia

I am so upset with bros furniture. They lie and cheat to get a sale. Jose, one of the owners, told us that we can use 2 finance cards to pay off a couch and table. It would help with paying it off so we don't get hit with the finance charges. When it came time to pay it off with the second card, SNAP the finance company said we can't do that. When we called bros furniture to ask what happened, Jose told his brother Luis that we were lying. So now we have to come up with 1000 dollars before we get hit with the high interest rate. So Luis after saying he would look into it, didnt even try. He instead made sure he was too busy to talk to an upset customer. There customer service sucks. So a couple days later Luis calls and tells us Jose said he didn't say that to us, about using two cards. So Luis says he has a way to fix this problem. Well it consisted of giving him more money to pay the fees that it would cost him to help us. The mistake by lying to us, now is costing us more. I think this is the worst way for a small time store to...

When it came time to replace my living room tables, I shopped around for the best price for what I wanted. Even though The Bro's Furniture didn't carry that set, Luis special ordered them and gave me the best price in the high desert. When one of the tables had a manufacturer blemish, Luis reordered it with no questions asked. The delivery guys, Jose, Raymond and Zed were professional, courteous and very careful with set up. If you're looking for furniture, check them out and if you don't see anything, ask to go through their catalogs. I highly recommend them for variety, price, quality, professionalism, and ease of the transactions, as well as different ways to...

Veronica helped us and spent 2+ hours with us as we picked out bedroom sets for our family. We furnished 5 bedrooms. She spent 2+ hours with us checking prices and stock as we shopped in their catalogs. She got us a nice discount and was extremely helpful. She was very knowledgeable. These reviews are legit. A returning customer came in to buy a bed from the set she had previously purchased, as we were purchasing the same set. She said the quality is great and has had it for a while. The manager stopped by for a few minutes and began helping out because they were so busy. Great job, The Bros Furniture....