Wild West Souvenirs — Local services in Hill City

Our family visited this quaint little town during our vacation early July. My bonus kiddo bought a hoodie from here (Americana hoodie with wolves printed on the back). We got back to our cabin later in the day and realized the screen print was peeling. We made a trip back to the store the next day. They were very kind and made him another one, no problem. Once we got home from vacation, after one wear and no washing, the second hoodie started peeling just like the 1st one. This shirt shop boasts of making the shirts in 10 seconds. The problem is, the quality is poor. Our kiddo was super excited about this particular shirt, spending his own money on it. He will be one disappointed 12 year old if it continues to peel. I had to look online how to fix a problem such as this, to which I tried. The folks are nice enough, but they need to improve their quality, or spend a bit more time making sure their work is being done correctly. If you choose to shop here, just check it over well...

We did not intend to purchase anything in this store, we were waiting for Alpine Inn to let us know when our table was ready. We were asking the owner his advice on how to handle a botched tshirt bought in Custer. Before we knew it we bought a shirt and a coffee mug. While shirt was being pressed, restaurant pager went off. I quickly paid, grabbed bag on counter and met my wife at restaurant table. Before long, the owner walked to our table with the shirt we left behind. Who does this anymore?? God...

We went to a lot of different souvenir shops around the Black Hills area. This was the friendliest and least pushy. It was a pleasant surprise. We did end up getting a sweatshirt for my son and the person working was very kind when my son asked for a different size. You can tell a lot about a business based on how they treat their customers,...