My sister recently had granite countertops installed by this outfit in her kitchen in New Jersey. I've viewed the results several times. The installation around the sink was badly measured and badly installed, with a gap along the back wall of up to about 3/8". It's an old house and the edge should have been scribed, but wasn't. Timeless chose to have two sections of the countertop butt directly under the faucet and along the central rim of the twin sink - the weakest part of the whole counter. The joint soon came open, and because the front of the counter was apparently not evenly supported, there is a distinct difference in the level of the countertop at this point, and the surface flexes readily here when weight is applied. Timeless wants my sister to pay for them to come out and remedy this botched job. She does state that she was pleased at the time of purchase with the friendliness and courtesy TImeless showed when choosing the material, but after that point it has been a different story. I think that Timeless may do well with new installations, but I certainly would pick them to do any work in...
Read moreWe were shopping for 50sq ft. of Granite and we did our homework and got several quotes. Working with the knowledgeable team at Timeless Stone fabrication was nothing less than Awesome! 1st impression they answered every question without hesitation. The price was better than all other quotes by far. I was floored when they said they could be on my job site that day to make a template. 4 hrs later they were there. I received a call from the office the day after the template was made and Chris said the crew could be on site to complete the install the very next day! WoW. I know this short of a lead time will not be available for every job I guess the stars were in alignment for this one. Last but not least The material and install is Beautiful. I can't thank the crew at Timeless Stone enough. They are top notch in...
Read morewith 1000 granite places, why would you choose to go here? just take a look at my photos. my "kitchen install date" was 8/7/2023. today is 9/4/2024. the sink was incorrectly installed which has caused it to droop and water to splash under my sink. my seam has completely split. I called the company to see if they would come fix it. I was told it would be $275 just to COME TAKE A LOOK. when I was baffled by this, I was told oh it could be $200 instead. LMAO. take your money to any one of the 1000 other granite places that exist and don't get burned like me.
PS this doesn't include the fact that this was the second time they had to install after I had to pay $1600 for a new slab after they completely butchered the seam on the...
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