I was initially a little skeptical regarding this approach to buying a mattress, but I'm happy to say my skepticism wasn't warranted! I gave Jim a call and left a voicemail outside of normal hours, which he then returned and we were able to get an appointment in the store for the same day (a Saturday). Jim's approach was straightforward- a combination of asking and answering questions to see what sort of a mattress we might be interested in, and simply letting us be to walk around and see what felt just right. Jim was anything but pushy- sharing anecdotes about mattress purchases he's regretted and simply giving us the space to take whatever time we needed without interruption. At the end of the appointment we asked for a quote and were able to leave without a trace of sales pressure, and were encouraged to shop around to find something that worked for us (even if it wasn't his product). We completed the purchase over the phone the following Monday and took delivery four days later (Friday). Piece of cake! Highly...
Read moreI had an amazingly positive experience with Jim the mattress guy. I was trying to get mattresses for a new purchase of a vacation home in Michigan, from my CA current home, and found Jim. We spoke on the phone and I told him what I was thinking about. I had not seen the home before I purchased it, but friends gave me a good idea of what I might need.
When I arrived in Michigan in September, Jim and I spoke again. I went to see him in Traverse city the day after I arrived in harbor Springs. Jim and I talked about all of the options.
I purchased 4 twin mattresses, two queens and one king. He got me a great deal.
Keep this in mind any of you who may be reading this: a king mattress usually costs 1800 dollars or more these days. I got all 7 mattresses for just under 3 grand...
Read moreBeware: Anyone who goes there, please do your homework before committing to buy!! I supposedly got the top of the line mattress that he sells, and was told was $3,200 but he’d bring it to $2,800. I was desperate for a good mattress and knew what I wanted. When I saw on the listing for it that it was a Spring Air, I was excited from past experience with Spring Air. When I told some friends how much I paid, we started digging and found that Sring Air doesn’t have any mattresses that is that much I called Fred. He assured me that I was not overcharged but sent info on what I bought was on sale somewhere else for $1,600. Where was the 50 to 80% more that you pay somewhere else? Just, please do your homework!!!!!! It’s a...
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