BMO Bank N.A Branches — Local services in Homer Glen

this location has definitely gone down hill since I have been a customer , I went yesterday to deposit $12 into the far atm , after putting my card in and inserting the cash , the atm decided it was not going to accept my cash and spit out just my $7 which was in singles — kept the $5 ….I sat in front of the atm and tried calling the branch and of course no answer so went inside - told the teller after waiting in line for about 10 mins and she just took my $7 and deposited it … I said what about my $5 ? She told me to talk to a banker , say down , waited again … this guy didn’t even get up to come to the seats , he sat in his corner desk and asked if I needed any help / like seriously , you lazy . Told him the situation , didn’t take my name number or any info . Will never go to this...

The worst experience I’ve ever had opening a business account. I was trying to find a bank that offered “no charge” for cashiers check …and when I met with the baker, she assured me there was no charge so I proceeded opening up the account and transferring my money there. It was all a lie. I am charged each time and I think they waived it one time. Not only that but it took over two months for a business credit card since the banker messed up the application more than once and it kept getting kicked back to her. I was more than patient but after a few more issues I wanted to speak with a manager. I never received a call back. I am planning on reaching out to the district manager now that I have their...

Rather than have a greeter sit by the door and look at their phone, how about having someone answer the phone? No one answers the phone of the bank! This is not just every so often, this is essentially all the time. If I did not like the tellers, I would have left years ago. The bank has responded to many comments about their not answering the phone, and they consistently mention that they will refer this concern to the team. I do not believe it for one second as nothing has changed in YEARS. They simply do not see answering the phone as part of the customer service...