I have had two very positive experiences with Wallace Burke. First, I had my father's WWII naval identification bracelet. The clasp and part of the chain had broken. Preston at Wallace Burke was able to find a chain that matched perfectly with the original chain and was also able to replace the clasp. The ID bracelet is very special to me and a reminder of my father. The Wallace Burke team was very easy to work with and very helpful.
The second experience was equally satisfying. I had purchased a diamond necklace for my wife several years ago, but she never really liked it. We took the necklace to Preston and asked for some suggestions as to what we could do with the necklace. Preston and his team put together several suggestions which would maximize the use of the stones. We ended up having a pair of diamond earrings made for our granddaughter and another ring for my wife.
Workmanship, service and value for our dollars spend were all...
Read moreToday I tried to go to Wallace Burke in order to find a birthday gift for my mother. After I parked, my sister and I got out of my car and walked across the street to meet my brother so that we could enter together and look around, but as I was walking across the street, one of the workers ran out of the store and very rudely yelled at me to move my car. He literally yelled at two teenage girls walking in the road without asking nicely like a decent human being. After being yelled at, my sister and I got back in my car and left because we were so shocked by his unnecessarily mean behavior. I will never return to this jeweler and hope that others will not support this kind...
Read moreHow RUDE. Daughter was in a critical accident Wednesday and is at children’s hospital. In a rush because child needed an outfit and doctors waiting on us, we parked in front of this shop because there was no other parking spots and we was running in and out. Like 2 min. When we came out in a rush going to get in a car the guy asked if we couldn’t read the sign. I told him we was sorry and in a rush due to my daughters situation. He was very inconsiderate and cont to be rude until we drove off. Because we don’t have time to argue with him. But with that being said I will never support someone that is so rude. This is what is wrong...
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