This location has Great customer service Once we arrived to this location April and Jackie took their time and patience to help us out and not once did they say it was impossible.
We were sent away from another metro PCS stating that they couldn't help us with our situation nor did they try.
April and Jackie however we're willing to help their customer without any complaints.
I definitely recommend the Metro PCS 14026 Horizon Blvd Ste 7, Horizon City, TX 79928 location 100%...
I DO NOT however recommend the location in Fabens TX they are no help whatsoever. Fabens location will send their customers away without a blink of an eye!
Thank you April and Jackie for your help , we really do...
Read moreStore only has 1 sales person who is rude. The whole time I was there he was busy watching some game and even asked me to go to another store. He said he had been working for 3 days and didn’t know much. He said he had not had any training yet so we were better off at another store. I did look at him weird and asked him to direct me to his manager to which he replied it was her day off. If he’s not willing to work then maybe he should watch the...
Read moreWhat a horrible experience I had yesterday and today. I bought some headphones that were defective from the start ,( Probably was also returned before) and I didn't even got an apology or refund from something that never worked. The worse part is the lady felt entitled and made faces like she didn't cared at all. That's...
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