My visit to Starbucks on Horizon was disappointing as always. I had gone a bit earlier by drive through wasnāt rude to them but this staff lacks experience and professionalism as if they had just gotten out of high school like children looking at each other when I returned as failing to great and ask how they can help. I proceeded to the counter where they looked at each other as to see who was going to ādealā with me they botched my drink order by taking my ācoldādrink that was a warm drink and poured cold foam in it and said āhere you goā, Starbucks isnāt cheap so I returned it will not being going back to any Starbucks since thereās always attitude and entitlement to always wanting tips and switching their attitude when declining the option to do so theyāre childish managers as well need to stop being promoted because he was there and didnāt bother to attend either that promotions should be given to employees that are better manners and suiting for the position and not act dumb about it Iāll be taking my business to Dutch Bros. Never had an issue and they can talk and do their jobs and not act like snob and stupid thatās embarrassing even for me to be acting like...
Ā Ā Ā Read moreThe good thing of this Starbucks is that is close to my home, and well Horizon also needed a Starbucks too š but anyway, this Starbucks has cozy vibes, and the outdoor seating looks nice too. The staff who take my order are nice and caring. They always get my drink correctly and quick too. I donāt think I had ever needed to wait for a long time š I may say that my previous drink that I usually order, which is the passion tea with lemonade, it didnāt actually had lemonade in it. I thought maybe they had forgotten to add it, I probably didnāt mentioned to add lemonade, or they ran out. But it wasnāt a problem with me, since with or without lemonade, it still tastes good for me! I was actually also happy to say that I was able to get my mom Starbucks too and she liked it too! I got her one time the Strawberry AƧaĆ Lemonade Refresher, and the Pineapple Passionfruit Lemonade Refresher. Let me tell you, she liked both of them! Since this starbucks is close to home, when Iām not at home and Iām at UTEP, I also go there and get my to go drink. No complaints for both locations, and both have...
Ā Ā Ā Read moreShout out to Susan for being manager of the year in my eyes lol I called today because my caramel frap wasnāt tasting the same as it usually does and she advised me to go back to get my remake. I got my delicious frappe and turns out itās a size bigger than the original and on top of that she gave me a gift card. Way to show how valuable us Starbucks customers are ;) ā also! Ryan is exceptionally great at providing customer service in the drive thru! So friendly and unique when she says āthanks for choosing Starbucks who do I have the privilege of talking with today?ā Girl, you are rocking that intro! Side note: I saw theyāre hiring on indeed and well Iād like to be a part of this marvelous team, so I applied. ;) Happy...
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