Quick Quack Car Wash — Local services in Horizon City

Only when it opened was there plenty of rags and the vacuums worked good and not to mention the finding the duck feature….. now no duck an input thing comes out to decorate your window and it’s been like that for 2and 1/2 weeks with no repair in sight that’s something my children looked forward too….. but only at this location because the one on Zaragoza still works has plenty of rags and the vacuums work like they should….here on this one vacuums don’t work and you have to ask the attendant for rags and they look upset if you do…. Don’t know if it’s the same manager but Eastlake quick quack do better……. I’ll still go because it’s the one closest to where I live but what a disappointment……. Went down hill in a month of opening…. I almost forgot they have a so called promotion where you add another vehicle for 20 and not even a week passes and you get an email stating that your other vehicles membership is going up 2 dollars……c’mon… seems shady….03/04/25 still no duck display and it’s been a month I guess they just got rid of it...

They will rip you off and call you a liar. We were supposed to get a month free and they charged my card full price that day! Didn’t post to the next day so I didn’t know we needed to say anything. Went up to cancel was told you have to call to cancel. Called to cancel and get my refund and was told it was handled at the sight. Talked to a “team lead” and was told at first they didn’t charge me, then I showed them on their own equipment that they did. Asked to speak to their leadership, and was called a liar by their manager that I was not supposed to get a more the free?! I was so furious I left and called support again and asked to speak to their supervisor and they advised to dispute the charge with my bank bc their supervisor was busy and couldn’t come to the phone (most likely with another customer they ripped off). Will let everyone know not to go here. Posting this on all social media I’ll media platforms...

I got the membership since it was half off the first month and was told I could cancel anytime using the app. I got my first wash and noticed they didn’t scrub the front or back bumper before putting my car through. No big deal my car wasn’t that dirty. Then they didn’t have someone to towel dry your car at the end, they provide towels to do it yourself. I didn’t mind but still kind of bothered me for the price since there’s a competing car wash called Tsunami that does both for half the cost. I went on a road trip and brought my car back for a wash and the front and back bumper did not get fully cleaned. 2 days later it rained and was windy so I brought my car back and again my front and back bumpers were still dirty from my road trip. I decided to cancel my membership and they want to charge me a fee for canceling within 45 days of starting my membership. I’ll never recommend this...