Title: Exceptional Dental Care and Outstanding Service at Aquario Dental and Braces
I have been going to Aquario Dental and Braces for a couple of years now for my braces. I can confidently say every time I walk into that same door my experience is always nothing short of exceptional. From the moment I walk through the doors, I was greeted with warmth and professionalism by the incredible team. I also want to point out the same three people that have been taken care of my teeth for almost 4 years! Lupe, Tony and my amazing doctor, I am not a fan of getting things done to my teeth, but they always make it a very smooth and enjoyable experience!!
First and foremost, I was impressed by the expertise and genuine care displayed by the entire team They guided me through the entire process, patiently answering all my questions and concerns. They are always friendly in their demeanor and extensive knowledge put me at ease, making me feel comfortable and confident about my decision to pursue braces.
Each and everyone of the team has exceptional skills and attention to detail. They are evident during every appointment. They meticulously crafted my braces, ensuring a perfect fit and comfortable experience. Their friendly and accommodating nature made each visit enjoyable, and I always left feeling assured that I was in capable hands.
Now, let me talk about the orthodontist at Aquario Dental. Their expertise and dedication to their craft were evident from our very first consultation. They took the time to thoroughly evaluate my dental condition, explaining the treatment plan in a clear and concise manner. The doctor's professional approach and gentle touch made me feel completely at ease throughout the entire process.
Moreover, Aquario Dental's dedication to patient care extended beyond the treatment itself. The staff consistently went above and beyond to accommodate my schedule and ensure my comfort during each visit. They genuinely cared about my progress, regularly following up and making adjustments to ensure optimal results.
In conclusion, I cannot recommend Aquario dental enough for anyone seeking orthodontic treatment. Especially the orthodontics team which is a lot of professionals; but Lupe, Tony, and the remarkable doctor, combines expertise, and compassion to deliver outstanding dental care. From the moment you step foot in their clinic, you will experience a level of professionalism and personalized attention that is second to none. Aquario Dental truly deserves every bit of praise and my wholehearted...
Read moreThis place is completely unorganized and rude. I came across this place via my insurance and reached out to them there. They called me back and set up an appointment a month later. I had my number switched, which I explained to them, when they had left a voicemail confirming my appointment the day right before the appointment. I called back within 5 minutes and did not get a response. They called the next day, day of appointment to cancel it and rescheduled me for the next week. I received two texts with different time slots for the appointment but assumed the most recent text was up to date and correct. I went with that in mind and was told I was late for my appointment and that they would have to reschedule me. I asked and showed about the texts and without much explanation the lady said that they don’t send out texts at all. Then I had asked for the weekend cause I have work and they said they’re open all day next Saturday and I asked for the times and she said all day and I had to clarify myself and ask what’s the earliest time. We confirmed for Saturday at 11:00am when I get a text on Monday that my appointment is on a Thursday. I texted both numbers that claimed to be Aquario Dental and recover no response. Emailed both Aquario Dental offices and still didn’t hear a response. I had to call twice to get someone to cancel my appointment, which somehow they had noted as an appointment for braces. Unless your a previous patient and know who to talk to, I do not recommend this place to anyone with their lack of clear communication and...
Read moreMy son went into this place and I won’t bring him again my son almost died cause he wasn’t checked right we came in and didn’t know my son had a infection going on doctor checked him and he said he’s ok I don’t see any problem of course… my son was scared and also in pain doctor said we don’t even have a x ray machine to see what’s wrong here… this was past Thursday and also I ask him like this … so you are telling me that my son lip is swollen and is normal no infection…no antibiotics or pain medicine was given I ask for something … said my son was 6 and this was normal… we walked out there with my son lip big a fish lip and no infection according to the bright doctor … we waited a day Friday night I called a dentist in mexico video called them and on the video call they told me your son is got a big infection Saturday morning my son face was so big and he had he’s eye purple I screamed scared and went to emergency room with my son in pain the doctor in mexico found the issue on a picture a send them from my son front teeth and nerve was exposed this could been avoided by doing a good job… we spend 4 days in texas children my son was in strong antibiotics and also steroids cause the massive infection going into he’s eye i got pictures and also video proof of all this problem I don’t recommend bringing your child to...
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