Taco Bell — Restaurant in Houston

Absolutely ridiculous! My husband visited the drive thru on the way home waited for several minutes for someone to aknowledge him over the speaker he had to ask someone to take his order which the girl responded "oh sorry what do you need?" After he placed the order he had to wait for her to finish playing with her hair before she took the payment and gave him the food. He came home to find that they did not put the full order in the bag but did charge him for all of the items. Already frustrated with the employee he asked me to return to pick up the order. Please keep in mind that it is raining. I return to the Taco bell and walk inside hand the girl at the ccounter the receipt and let her know that my husband just came through the drive thru and didn't receive his full order. She looked at me skeptically and asked if I had the bags to which I responded "No I didn't carry the order of tacos back through the rain the bags are already wet and one has ripped" she sarcastically told the manager what I said and said "you handle this one" so I called out to the manager and told him that we did not recieve the two stake chalupas we ordered with the rest of our order. The girl stationed at the drive thru looked around the counter and says to the manager "they had the chalupas I put them in the bag!" The manager being a young kid who wanted to avoid confrontation told me that they would make the tacos for me and laughed as they all proceeded to make underhanded sarcastic remarks as I waited for the food. It is absolutely ridiculous that I had to leave me home and go through the rain to return to this location to receive attitude, sarcasm, and poorly made tacos from a less than curtious, I'll mannered, incapable staff. In the end I ended up with crappy soggy food and a...

The customer service here is HORRIBLE. I went inside to order and when i walked up to the counter, there was a young man there waiting....and waiting...so 5 mins later i asked him if he was waiting on someone to take his order or was he waiting on his food already ordered. He said he was waiting on someone to give him his money back. So finally a employee came to the register and the customer asked him why it has taken them 15 mins to do his food and the employee says real snotty that he didn't make it. The customer asked why not and the employee went on to argue and talk mess, telling him that he said he didn't want it. TO A CUSTOMER. So long story short, the customer had to tell the employee to just shut up and give him the money and the employee, gets the money, slams it in his hand and then slams the register shut. At this point, the customer takes the tea pitcher sitting on the side of the counter and pushes it over the counter spilling the tea all behind the counter and walked out and that is when another TB employee, a woman, yelled over the counter "WHAT THE F&^K is your problem?" While there was a dining room full of people. NO apologies to any remaining customers from the employees or anything. Another man standing next to me waiting for his food says oh great, now it will take even longer to get my food. To which i asked him how long had he been waiting and he replied that they have gotten so slow. I ended up leaving and going to another taco bell. This is not the first time i have experienced them being slow. Came here a couple of weeks ago and while we were the ONLY people in the dining room, it took them TWENTY minutes to get our food out. Two casarita burritos and tacos. Wish i could give 0 stars. and they want...

Absolutely the worst taco bell I have ever been to by far. By several orders of magnitude, in all areas, from order taking, food prep, basic good quality, and customer service. All ∅ ∅∅∅'s across the board. Despicable. I spent almost 20 dollars on what at best would be a very light meal for two people. They did such a poor job preparing, and wrapping everything, all 4 items, as though it was Cheesy Gordita Crunch, when in fact we only ordered one of those. When we went back through the line, they, couldn't understand even the simplest of non-accusatory admonishments about our order and told us to come to the window. We took a couple more bites, because we were quite hungry, and when we got the window, the female assistant night shift assistant to the interim probationary frozen ingredient preparatory non-tenure-track kitchen commissary quaternary apathy squad team member informed us that she was the night warden, and that she couldn't make our johnny sacks over, because we had eaten too much of the tripe they gave to us after they finished whatvthryvsg our food I will be contacting the Ombudsman's office, the OIG, and and Huntsville regional Food-Services IAB (internal affairs bureau), P.O. Box 722, Huntsville, TX 77342-0722, and the sentient, silent being, that is the living self aware Robot wheelchair "Greggy-5" following the tradition of "number Johnny-5" that is connected to Greg Abbott via one of those weird tail wildlife command portal interface like in...