Infinite VR — Attraction in Houston

I love this place. the VR location at lakeline mall, is super fun, professional, and attentive. I went to the mall with my family and my little sister wanted to try the VR while I was at a different store . My parents are not technology savvy and are from a different country countr so they don't know how the VR work. The employees at the lakeline mall VR, took sufficient time to explain to my parents how VR works, where we can find the games, how we can censor games for my sister's age, and so on. My parents were super happy with the experience and ended up buying The goggles and Hand controllers for my sister and 2 of my cousins that are around her age. Because they bought so much the owner of that location was so grateful that he gave them a discount on their purchase. It just goes to show that some people are not simply in business to make money but to bring smiles to...

We LOVED this instillation! Not only did it look amazing, there was so much interesting information. Definitely worth the ticket price! Our headsets went out a couple of times but the employees were on top of it quickly and tried to fix them, then swapped them out for us, they up graded us to vip for the hassle, which was so great of them! My son (12) loved it so much he wants to do it again....

My experience at this place was less than satisfactory. Later, I learned it was a franchise. After the incident, I reached Infinity VR's corporate office and the difference was astounding. Their customer service people worked with me, explained to me how they worked with their franchisees and fixed my problem. The place at the Galleria deserves an F, Infinite VR's customer service...