Ellicor Gift Shop — Local services in Houston

I used to love coming here until I encountered the miserable cashier with pink hair and sunglasses (a lot of people in the reviews seem to share the same sentiment).

The first time I interacted with them, it took 10-15 minutes to check out because they were ranting about how difficult their job was and how much they hated it. I get it—work can be tough—but venting to customers about how much you hate a job you chose is just unnecessary. After they decided to FINALLY do their job and ring up my items, they refused to sell me one of the items I had because it was expired…..great… 10-15 minutes wasted listening to their first world problems just to not even get the product I wanted to buy.

The second time I visited, the moment I walked in, they were already complaining to every customer who approached the register—about how much work they had, how they were the only one working, etc. Everyone has bad days, but to unload on every single customer? At that point, maybe it's time to find another job because what is their problem?? They came off like the type of person who thinks the whole world is against them, and that they have it the worst, when the reality of it is, complaining doesn't solve anything. If you hate working so much, then quit or find another job!

Anyway, the variety in this store is great, but with employees like that, I’d rather take my business to Tesolife—just 15 minutes from Elicor. They have a better selection of skin and hair care products, the prices aren’t as steep, and the staff is actually helpful...

I’m Making a review for the Harwin store. The store is ALWAYS closed, and the times I find them open most of the employees that work at that location are very rude or don’t know what they are doing. When it comes to wholesale, the prices are not whole sale price they area retail prices which they give you a 20% discount for the whole purchase, the employees then charge you taxes. (Regular Wholesale works only with your Tax ID, and the items must be wholesale price and a minimum needs to be meet to purchase) Another thing I notice they don’t honor the sign and they always find a way to not give you the 50% discount…. I’m very disappointed to be honest. Owner you should prioritize existents stores first before opening new ones, the Harwin store is completely neglected, the first store you can’t walk without tripping something the entire tiny store is a mess I’m not sure why the have that store when they have a big one in the second floor at the same plaza… the second store (in the second floor) is ok and I have not visit the other 2 new ones. If you have a “whole sale store” honor your discounts, make sure your employee don’t charge taxes and offer your products at a wholesale price not a retail price, $12.99 for a note pad is not a wholesale price. Hopefully they realize what they are doing, I’m not the only one that has complained, if you check your reviews in the Harwin store etc you will see you are...

This place is very discriminatory. Yesterday I was told that I had to leave a google review or an Instagram review to use the reward points on the VIP card. Over the years I have bought gifts for friends and myself and was never told that before by their employees. I initially got their VIP rewards card because I was told I could use the points as a discount with each purchase or accumulate points. Their employee Valerie kept being rude and called their manager telling the manger that I was being disruptive for asking a question as to why this new rule was implemented that was never brought to my attention until yesterday. Then I was questioned because I could not remember every employee that didn’t tell me about this rule when I have purchased gifts in the past. Also, this rule is plastered on the wall behind them is very small font and as someone who is nearsighted, it is impossible for me to see such small words. As someone who has worked in a customer service position for many years, I would never treat customers this way. Their store manager should teach etiquette and manners especially for employees like Valerie instead of allowing Valerie to treat customers in a vulgar and...