Hale's Half Acre Pet Cemetery — Local services in Houston

Terrible experience especially after just losing you fur baby...

Took a month from drop off to when they finally call to pick-up after mentioning a week or 2 initially...

Wasn't too worried as I wasn't sure how I would feel when picking remains up..

So they finally call, i missed the call but they left me a vm ready for pickup, I call the following day to setup a time for pickup..

I get to the place and they had me waiting outside in the hot sun for 5 mins, a lady comes out and tells me "we found "pet name" but cant find the box" as she goes back inside... another 5 mins later an older gentleman comes out with a box and proceeds to tell me "but I cant find the certificate"

At this point I flip... I thought you said ready for pick-up? And storm off. Yelling call me when everything is ready for pickup and he replys it's right here holding box but not certificate...

If I had to do all over again, I should've paid attention to the red flags from the...

I have brought several of my animals here to be cremated. Sadly, I adopt only seniors and special needs, so they frequently are only with me for a couple of years. The owner and his family have always been nice and accommodating. I had three pass in a 3 month period ( 1 of cancer, one unknown and one from heartworm that was too advanced to treat effectively). So I was at their home almost every other week it seemed. They were understanding of my distress and didnt seem to judge my uncontrollable tears when I left them. The price is almost half of what most places charge. Another reviewer complained about the fact that they were put in a freezer and about the crematorium but what do you think your vet does until the crematorium picks them up? They freeze them. And while I did only see the crematorium once, and it was older..... it still...

⚠️Warning worsted place to go to⚠️

Not a respectful person at all specially when you're struggling Had me waiting for the longest had a guy named juan told me it will take couple days to cremate my pet had me waiting for the longest.

Never trust this place with a pet that you love A pet that you would do anything at all to protect them Who knows what goes on behind does doors Utter disappointed / in my experience My fault No No No No No✝️✝️✝️

Please close down this place it's a house, not a business mistake number one.

FKME FRFR

Extremely sorry for my pet that I had to bring here

HATE IT

----PLEASE LOOK ELESWHERE ----

No need to know the owners feedback.

I've spoken my truth. Much love for does that are going through the same emotions as I had.

Not sure why I wasn't respected the same just made...