Hawthorne Square — Local services in Houston

WENT TO STARBUCKS, OVER PRICED COFFEE WITH ATTITUDE! Ordered a medium Frap and a medium Ice Coffee with a cheese danish. The total was $11.53, I slide a Fifty Dollar Bill to the cashier and she refused to take it stating they would need a credit card or a Twenty Dollars Bill, Starbucks no longer accepts large bills. So I said it was legal tender, she scoffed rather rudely and said, "I not trying to make it difficult," tossing her arms in the air and odd facial features.

Ok my buddy paid. So we get to the end of the counter and informed them we did not receive the right pastry, she goes off again stating it was my fault. I just rolled my eyes and waited for the drinks.

Staff is too unprofessional and you almost feel as they are entitled to put you in your place.

Not a good experience and the restroom was FILTHY AS THE DINNING...

There are a few businesses I like in this area but overall the way the building is operated can cause some issues from time to time. Like I am a smoker, there was an issue that they wanted me to walk an additional 100 feet (ca. 30 m) to smoke different from the 15 feet (4.57 m) I was told to do days prior. Rules & Regulations changes frequently. Not even the managers of the businesses that operate out of it could tell you specifically where to smoke, and can't even guarantee that your car wouldn't get towed. There had been an issue that a family was on site eating at one of the diner business and it was reported there car was parked there illegally and therefore the family's car was towed. I personally believe the entire complex needs to be under new ownership, but that is...

Starbucks still won't allow you to fix your own cup of coffee due to covid restrictions and I suspect because there's less clean up for the employees. I don't know about you but I like to get my coffee just right and when that communication relies on a human to human interaction and there's quite a line, this causes a delay that's quite unacceptable. The staff was friendly however and the coffee was strong in lieu of the 40% price hike for a black cup of coffee and a paper cup incurring over $3 worth of damage. Apparently a run on toilet paper due to covid causes an increase in the cost of coffee...