Oasis Car Wash Club — Local services in Houston

I used to go to a car wash that charges me $70 for exterior, interior cleaning and shampoo in carpets and seats. I saw the Grand opening sign. so I thought to give it a try. I told the guy the car is clean, but I barely purchase it, so I want to sanitize it, and removed the stain on the seats, also smells weird. What promotion do you have for that service? He said $54.99 since I pay $70 and they are on promotion for the opening it makes sense to me. After the car wash the inside cleaning should be done in 30 minutes. They “finished” on 7 minutes. The seats have the stain! The only thing they did was sprayed a lot of cheap air freshener. When I talked to the guy, he said for shampoo is $55 more, total of $110. I told him why you didn’t say that when I told you what I want? He said you told me it smells bad so we put freshener. The freshener was so cheap that went out an hour later. Of course the car still smells funky. Guess what? I filled a charged back for lying...

The cashier and outside attendant were great. If you have an SUV or truck, they charge $5 extra, which is fine. One would expect there’s more to clean, more time to clean it. However, they did not vacuum the 3rd row carpet (floorboard or back of seats), or the cargo area, nor did they touch/wipe the 3rd row bench area, nor did they touch/wipe the interior of the rear door of my Honda Pilot. If I’m paying extra for an SUV, then these things ought to be done. Otherwise I’m just paying extra for the same services given to a regular car. When you offer auto detailing, one of the key words there is DETAIL. DETAIL was missing today. Just a few examples of inattention to detail...

Yesterday I went there and paid for the $49 special where there were supposed to clean the inside of my suv. I was there maybe 20 minutes and they Said I was finished. I got in my car and the front seats were clean. I left and went to the store when I came back to my car to put bags in the back seat my back seats were still dirty with trash not vacuumed and bit cleaned. When I tried to call today no one answers and there is no way to leave a voice message. So hopefully the owner can see my review and contact me because this really upset me . I only went there once before and they did an awesome job so I was ready to...