Quality Life Fitness — Local services in Houston

I would not recommend this facility. This was my first visit to the facility and it was to meet my trainer. The owner was at the front desk and had me fill out a card which was no problem, then went on to describe the fees, again no problem, $59 a month with a $100 initiation fee with drop in at $20. He then went on to say the fees are going up in August to $69 because of location expenses. He said they were the cheapest in the area which I knew was not true. At the time I did not know he was the owner. So I asked are those the only two options. He said yes so I asked was he one of the owners again yes and before I said anything else he responded with an attitude that “if I was not it would not matter anyway”. I was not sure where that came from nor the attitude. I continued asking questions about the rates in a very normal manner and explained to him why I was asking, one I was not going to using the club no more than 4 times a month and I asked was he sure his rates were the lowest in the area. His attitude and language grew worse. He went on to say “he is not answering my questions because I asked him already”. Which is not true because once it was clear there was no movement on the monthly fee I then asked about the drop in fee of $20 and that is when he told me he felt like I was offending him and he was getting angry and did not want to argue. I was shocked! He was offended and getting angry and thought we were arguing because I was asking questions! I was not unprofessional by any means, nor using any aggressive langue, nor posture I did not have a negative thought in my mind, I was just asking questions like any normal person would by no means did I think we were arguing. I then apologize to him and said my no means was I trying to offend him by asking questions and if so I’m sorry. I apologized twice and he continued looking at his computer monitor and would not acknowledge me! Again shocking! Here I’m the customer and I’m apologizing to the owner who demonstrated totally unprofessional behavior and it continued. As a customer I expect excellent customer service at all times particularly if you are trying to win my business. If a customer prefers to ask questions, why is that a problem, particularly if the questions are logical ones about the rate structure. This is a place I would...

DON"T DO IT!!!!!!! I bought a Groupon promotion to try out the facility and the classes for 1 month. I really hate to give the gym only 2 stars because the owner is a dick, but he totally ruined my experience. I will say though, that the staff and instructors are truly awesome. However, the Owner is R-U-D-E, RUDE!!!!!! Three of my friends bought the Groupon and he treated all three of us with such disrespect. I lost my card and asked if I can have a new one to finish my session and he goes on to tell me about his $15,000 overhead and how he does not make money from Groupon and on and on about things a visiting potential member does not want to hear. He said the purpose of Groupon was to give exposure to the club's website and to attract people to the club, which makes all the sense in the world, but don't treat your POTENTIAL members with attitude because we heard of you through the very vehicle that you, as the owner, chose to advertise with. After all of the slack I received for not having my card, I was finally allowed to go to the class. After class I asked for membership information and was met with more hostility and rudeness from the Owner who actually said to me "24 Hour Fitness is cheaper." WTF???? That was a clear indicator that he didn't want us to come back. The price is a bit steep, but you get what you pay for. The instructors, like I mentioned earlier, are more than amazing, the classes are small and personal, and going to them is still cheaper than hiring a personal trainer; but having experienced the rudeness of the owner totally turned me off to the whole entire gym. And dear Rude-ass owner, if you know anything about cost-benefit analysis, you would know that if your cost of advertising on Groupon is exceeding your long term benefit, you should probably freaking stop using Groupon as your sole web-based marketing vehicle and look into...

Welcome to the finest gym in town! This gym offers an exceptional experience that surpasses all others. The cleanliness of the equipment is unparalleled, and you'll find that most machines are readily available for use. What sets this gym apart is the sense of privacy and focus it provides. No one will bother you here; it's all about your workout and personal goals. The atmosphere is filled with friendly and accommodating individuals who share a mutual passion for fitness. You'll encounter like-minded people who are supportive and encouraging, making your gym sessions even more enjoyable. The camaraderie among members creates a positive and motivating environment that helps you stay on track with your fitness journey. When it comes to facilities, the lockers are maintained impeccably. They are spotless and always fresh, ensuring that you have a clean and comfortable space to store your belongings while you work out. The attention to detail in maintaining the cleanliness of the lockers reflects the overall commitment to excellence that this gym upholds. In summary, I wholeheartedly recommend this gym to anyone seeking an outstanding fitness experience. With its clean equipment, ample availability of machines, respectful atmosphere, and spotless lockers, this gym stands out as the premier choice in town. Prepare yourself for an exceptional workout experience that will leave you feeling motivated...