WHAT A FANTASTIC EXPERIENCE!!! Our masterfully crafted swing set has finally arrived and we simply could not be more ecstatic! The durability, aesthetic appeal, warranty, and virtually zero maintenance is what had us stuck in an “either SwingIt or nothing!” mindset until we could afford it. Of all the years-old swing sets in the neighborhood, it’s only the SwingIt sets that look as if they’ve been installed yesterday. True to their reputation, they’ve delivered the swing set ahead of schedule, looking exactly as promised, at exactly the price quoted. A minor install issue came up after the crew left and they returned promptly to correct it, no excuses. They stand by their product and I can say it was well worth the wait. SwingIt was supportive and patient with us all through the design process, installation, and warranty. In an age where everyone’s looking to cut corners to save a buck SwingIIt truly stands out as perfectionists…. watching out for MY dollar! I felt that they’re equally as invested as we are in ensuring we enjoy our swing set for years to come! THANK...
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Do not buy from this company as they do not stand behind their product. They told me they would be replacing my set and gave me an October ETA with an updated invoice. To this day they claim they can’t get the material to build the swing set 6 months later!!!!!
I will update the review when the company makes right on their word.
Update: company said they would swap w vinyl and sent updated paid invoice. I would happily pay extra for wood the vinyl is bad quality. Owner then called me after committing to replacing it and said he won’t. TERRIBLE business practice and ethics and I speak to many people daily. They should have just done the...
Read moreI ordered a set last year and loved it. I added on to that set a few months later. I asked them to move my set so the add on would not be in the dirty corner- they ignored my request, i reasked and they said its too much work even after i offered to pay. i contacted customer service and insurance of helping, wanted to charge me triple the amount of money to come back even tho i wanted them to do it when they were there. Completely a let down. They don’t value there customers and aren’t looking to make you happy. At the end now i regret going with them because of there...
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