Hubbard Cleaners — Local services in Hubbard

I would prefer to do zero stars but it does not allow me to.. We've been using this Hubbard dry cleaners for years with zero issues. But after my wife took my white blazer jacket to get cleaned, after only us owning 2 weeks and used once. The manufacturer description showed it as ivory. But you can tell it's not beige. The young girl at the counter wrote beige on the ticket. My wife didn't think nothing of it until she came to pick up the jacket and told them that's the wrong jacket. Then looked closer to see the pin stripes only to tell them it's been ruined. After some time and back and forth the owner finally got involved. He purchased an exact jacket to also agree the color was off. After he did his investigation he basically called my wife a liar and told her to pick up the ruined jacket and still pay the cleaning fees. He then became rude to her claiming we were trying to scam a new jacket from him. Not sure if it's his daughter or Grand daughter there but he didn't want to agree with us and that they do no wrong there and the customer in his eyes is always wrong. ​what a shady business owner..BE WARE. you'll get screwed. I will only remove this if he fixes the issue and removes all charges. To make this right. This issues is been going on for a few months now.. I'll post this exact review on Yelp and any where else..I'll even reach out to BBB.. this is not okay to...

DON'T TAKE YOUR WEDDING DRESS HERE!!!!! I took my wedding dress her for full cleaning (not spot clean) and a preservation packaging years ago. Now that my daughter is 20 and getting married, I pulled out my dress to show her. I was so exited and hoped she would like it so, I put a clean sheet over the bed and slipped the preservation box out of the exterior box. Slipped it on to the bed and opened it. I held it up for her and the first thing she said was it has a greenish stain in the bodice!!! I am so ticked off about this I had to post this. I wish I would have taken a photo before taking it back into a reputable cleaner to resist the situation. The other cleaner said the stain looked and treated like a food stain they didn't SPOT CLEAN out. Spot clean!!! Ugghhh, annoying and a huge piss off when I spent good money those years ago to trust someone with a potential heirloom item. Dont take...

As the owner of this Business. Myself and my staff try to meet all of our customers expectations every time. Sorry Steve please give us another try. The blanket referenced by Kama Rose was brought to us as an insurance claim to a rental property. We felt there was no error in the cleaning methods we used and very little difference in the blankets condition. When I took it to the retailer to discuss the problem I could not see a difference in condition and the manager agreed. We spent hours discussing this and offered to re clean and brush the nap. This was refused and a demand was made for purchase price of blanket. Sorry we can't satisfy everyone's expectations, But we do try. My contact information is always available to my customers if you have anything we can do for you Please let us...