I've been going to Empire for almost 7 months. There are so many positive things to say about this gym. If you enjoy group classes, Empire has SO many options to choose from (especially if you are a Crossfit member which is basically unlimited gym access). Yoga, Roar, Spin, Dance, Crossfit, Les Mills BodyAttack, and more. This is the first gym I've been to where the trainers and coaches actually care about your progress. And I am seeing real progress for the first time since I was a teen which feels amazing Various free lifting clinics to members for improving form On-site MD and Chiropractor Facilities are CLEAN (huge factor) You'll make friends if you come in with a positive attitude Trainers and coaches are absolute experts in what they do and live the lifestyle they preach (Seriously look up "Sarah Hayes Crossfit") Partner Crossfit is teaching me the importance of teamwork and encouragement Class times are accessible for most any working schedule 24/7 facilities Nutrition classes. One of the biggest factors in seeing bodily changes Do I need to list more???
Empire Fitness (and Crossfit Madison specifically) is one subscription I will figure out how to fit into my budget because its changed my life.
Thank you to the awesome...
Read moreBuyer beware: their accounting system is terrible and they will use your banking information stored in the system to charge you at their discretion without consulting you. They charged my account an extra $200 in the middle of the month after I had already paid my membership fees in the beginning of the month (automatic payments which had been consistently coming out on the same day for the same amount for months). When I asked to refund my money for this charge that I never authorized and was never made aware of until I checked my bank statement, the owner offered only to sit down with me and go through his accounting system to explain why I was charged. Again, I never asked for any additional services and he never consulted me or got my approval to charge my account $200. Completely unacceptable. I ended up disputing the charge with my bank and getting the money back. Horrible...
Read moreCharged me $4000 dollars for a membership that i never used. 3 years ago i had 2 surgeries on my knee, and was not able to workout so i tried to cancel my membership. Well last week 3 years later $3703 came out of my account. When i first spoke to them about it, they acted oblivious to what had happened saying its never happened before . Well to make a long long story short due to a technicallity and lack of paperwork they told me unless cancelled account are left open and are allowed to acrue these massive massive balances and no matter the reason or lack there of use of membership they will charge you and say the balance is owed and your just out of luck. Just not a way to do business, but i can say its not over just yet. Please consider they do not care and will do anything and take advantage of any situation to...
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