Insurance Navy Brokers — Local services in Hyde Park Township

This review is from management of the company, Insurance Navy.

We are glad to give our staff a 5 star recommendation for the superior customer services. We do not claim "Perfection", but we work hard to attain higher standard of ethical conducts and services.

All of our staff members are trained to listen and understand your situation. We do not believe or practice "one solution fits all"! We try to tailor the right insurance solution for the individual needs of the clients.

Needs of clients are equally important to their budget. For that reason we also do our best to maintain the focus on the affordability issue, whether in down payments or monthly payments.

We represent a fleet of insurance carriers, some of them are considered the best in the industry, like the Hartford and Progressive auto insurance. We are an effective partners to dozens of other carriers.

Quality services is why our agency grew to 16 offices in less than 7 years!

Thank...

I don't even know where to start today. I've been under a lot of stress due to financial issues that have arisen. Like most people, my family and I are having a difficult time. However, when I spoke to an agent named Ms. Chimequa, I felt like I was talking to my sister. She listened to my situation and understood the actions that could help me. She gave me hope! Ms. Chimequa said that she would call me back and in my mind, I thought that she probably couldn't help me either. I had spoken to someone else earlier and was told that there was nothing that could be done. But something told me to call back and explain my story to someone else. Ms. Chimequa helped me and gave me hope again!!! I am extremely grateful for all that she has done for me and my family. Thank you, Ms. Chimequa, for the exceptional service you provided us. May God bless...

Very bad customer service. Agent Janessa struggled with the system they use everyday for insurance policies. She stated she needed to stop smoking, then the young lady answered a personal call while she was helping me and started talking about cooking pork chops. This is literally the most unprofessional service I have ever received. My husband add me to his policy in March, when the policy renewed in April they took his monthly payment without me transferring over to the policy as it renewed. I would have this office closed if I could, very poor customer service skills. We pay them money every month and they lack simple skills and respect. I give them 2...