I walked into Jordan’s Beauty Supply feeling completely distraught over the state of my hair. After bleaching it blonde just days before, I had tried multiple products to get it back dark, but nothing was working. I felt hopeless—so much so that I even got emotional in the shop.
The ladies at Jordan’s went above and beyond to help me. Not only did they take the time to understand my situation, but they also called other hair color professionals for advice and wrote down a step-by-step plan for me to follow. Their kindness, patience, and expertise turned my frustration into reassurance.
I left with the best products—and more importantly, the care and confidence that everything would be okay. This isn’t just a beauty supply store; it’s a place of genuine passion and customer care. And the best part? My hair came out perfectly! I am overjoyed and beyond grateful.
If you’re looking for the best customer service you’ll ever experience in a beauty supply store, go to Jordan’s. You...
   Read moreI called to inquire about hair for box braids, passion twists, etc., The woman who answered the telephone tells me she didn’t know if they sold the hair, but mentioned another type of hair. Okay, so why do they have someone answering their business line who are useless to inquiring customers and does not know their inventory?
Then, she tells me to call back in 1.5 hours, because that is when the person who knows their inventory will be back. So senseless.. Here I am trying to avoid going to the Koreans, by Buying Black and Jordan’s is pretty much telling me to go to the Koreans. Truly...
   Read moreThis was a nice store with very friendly service. Unfortunately, they have a very small selection of hair, and they don't sell braiding hair. They only sell tracks. I've read that black-owned stores can have a hard time getting contracts with Korean hair distributors, so some of them struggle to stock hair. I'm not sure if that's the issue here. But because that could be the case, I don't hold it against them. I would definitely go back for styling products. The young woman who helped me was also nice enough to refer me to another black-owned store (BJ's) where I could buy...
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