Harbor Freight — Local services in Indianapolis

The lady that was there this morning was rude and inconsiderate. Saturday we purchased a power washer , I ended up signing up for the yearly membership also. The power washer was defective and wouldn’t turn on. So she informed us that there was a 20% restocking fee. If she would have just stopped there and said I can’t do anything about it fine. But instead she goes on to say I’ve waived these before if the device is in fact defective. So we said we’ll plug it in, the problem is ot doesn’t turn on at all. She said no it sprsys water. I instead that it’s not going to spray water without water hooked up, the machine gets ZERO electrical power. Just plug it in and you can see . Her response was”everyone has a sad story, idk if you used this and just want to return it”. The restock fee was less than $20, the membership fee was $30 and I’m sitting here with about $30 of other things I was going to purchase. So this lady, instead of wanting to keep a customer and make the store more money. Would rather be rude , assume and not help AT ALL. So I canceled the membership and put the other things back on the shelf . I just really don’t understand why an employee would go on to say she can waive it, if it’s defective . But then refuse to see it was actually defective. Why even bring that up ? Then to basically say we probably used it and just was scamming the store again without actually simply plugging it...

I'm glad that Harbor Freight is near my home, I'm also glad that over the past 50 + years I've been able to use both the best tools around, and the somewhat totally junk tools too. HF has some has "Good, Better & Best" selections of many items. Im not going to say their "Best" is truly the best that can be bought. But their prices beat most, if not all major brands tools and accessories for tools. I will compare angles sanding sponges for example. The other big box stores is $3 each, HF sells em for $1 each, but you have to buy 6 for $6, and if you got a coupon it's even cheaper. And on larger items the savings are even better I have a older concrete mixer I got from them cheap, cheap, cheap ! It's never failed me yet. I have gotten a small air compressor from em, pretty much was junk, after a year, but it was so cheap I had to try it. I'd say if you don't want to spend a lot for tools, go there and check em out, I use any coupon that they will offer to get it even lower I'm not saying I do it, but they offer a extended warranty on a...

It's harbor freight. What's not to love. I have endless good stories about this place as I've shopped here for years but the most recent was a nail gun purchase for replacing trim. I don't know why I didn't buy one of these sooner. It's a beast and tremendously cheaper than the big name alternatives. Customer service is always great and the coupons books are filled with great deals. I still have my 30gallon compressor I purchased there which has performed flawlessly for 2 years with moderate to heavy usage. There is just no comparison. If you aren't shopping here you are throwing money away. Last big purchase before this was a welder that has saved me a ton of cash doing my own repairs. It also works flawlessly which is handy because I am not the greatest welder.

Update, 4 years on the compressor still kicks like new. Everything is still rocking like new. I'll be back in another 2...