Key Thrift Stores - Inverness — Local services in Inverness

Rude staff. The employees in the back are extremely rude. We attempted to donate in the back of the store like we have to giving here for over 20 years. We had cleaned up my mother's eBay and flea market room of items she was selling and unfortunately she passed away and we are trying to donate these items. My 82 year old father and myself saw a long line of drop offs so we had 2 bags of papers and loose items from my mothers desk we thought it would be ok to throw away these bags while we waited to donate. My bag ripped open on the ground in front of the garbage bin. 1000s of papers and desk drawer junk items. So great I need to pick up my mess. A blonde woman with a very thick accent aggressively came over to us SCREAMING no no no you can't do this we pay for garbage and we have cameras etc. I was extremely polite and on my knees on the cement picking up my mess. I asked is it ok to pick this up she ignored anything I had to say and continued to berate us. I ended with I understand let me clean my mess. She walked away and still was yelling out we can't put garbage in their bin. I put the papers in a plastic tote that was laying next to the garage. I placed that in the garage and a second woman just as aggressive as the blonde woman screaming and threatening we will get a $500 dumping fine. I asked her if I could explain what had just happened and she screaming ignored anything I was saying. What great customer service the staff here have. I have no problem not putting garbage where it don't belong. We did not see signs, someone could have politely walked over and politely asked us not to put things in their bin. We have donated $1000s of worth of products to this store to be treated like these two women treated my father and I I would never donate another item or recommend anyone to donate anything to this organization if this is the type of staff they believe is acceptable. Look at the other reviews I am not the only person to have...

I have to say this is the worst thrift store I've ever been in. It is extremely overpriced, and a lot of the things are so old and wore out with the most ridiculous prices on them that I've ever seen. Even the goodwill wouldn't put some of these things in their store. The part that gets me is that most people go to thrift stores because they can't afford to buy it new hints, that's why a thrift store is a place to go to buy things that you may need that's cheap and affordable. But this stores prices are insane. I thought I was dreaming when I walked in and saw the prices on things that were older than my dead grandmother and I'm not talking in good condition I'm talking about in really bad condition broken and dirty even in some cases gross. Things are broken stained and very dirty. They have chairs and couches that are stained and dirty with rips or holes in them and ugly as well for 80.00 to 120.00 dollars. Their the kind of things you'd see under a bridge where homeless people live. Why would you sell that to the public. And as far as the antiques or the vintage stuff goes, it's not worth the insane prices they are asking. It's damaged or worn out. To this point of the glassware so-called antiques, they are way out there on over pricing. I would never pay a 100.00 for a glass vase. I just moved to Inverness, I was looking to go to the goodwill, which turns out Inverness doesn't have one. So, I went to all the thrift stores that I could find. But this one tops the list of being a total rip-off with really nasty stuff, which is totally insane. I will...

My husband and I went to donate a pick-up truck full of household goods in Inverness yesterday. We had nice things like two flatscreen TVs, and even a bunch of gifts that were gift wrapped from a party that we never gave out we had down comforters and a few bamboo pillows that were originally expensive. There was a blonde lady with an accent, and two female helpers in the back of the store taking donations, and they were incredibly rude to us. My husband saw a line of carts and asked if we could use one and they said, “No! No no carts for you!” and twice one of the ladies asked indignantly, “Is this a clean-out? How much more do you have?” No one wants these pillows with stains on them!” (for 1 laundering, someone would have a $30 pillow. They weren’t gross!) We are not taking any of this is! Is this a clean out?!” They made us feel terrible. They made us feel like we were a huge burden and inconvenience. We ended up taking half of our stuff and just leaving. It was a disgusting experience. We’ll look for a place where the workers...