D-Link — Local services in Irvine

This is one of the worst companies I've ever dealt with. Their support people are very nice until you want to return something and then the company can get real ugly. I bought a D-Link modem about 10 months ago. I've had to call their technical people 3 times, nothing worked. I finally got an RMA. Now I get a nasty email stating I had 15 days to cross ship my replacement modem leaving me without the internet. They also sent me an intimidatind email list of items I had to return along with what they were going to charge me if I didn't. The modem, $65, I paid $36. The install CD or $12. The power adapter $15. The cheap little telephone jack cord or $10. And last but not least, if you can believe this the piece of paper called the "Quick Install Guide" or $5. Thats a total of $103 for their D-520B modem which I paid $36 and change from Amazon. There's more but I'm...

I had DIR 825 for 2 years. It's very hard to get help from D-Link customer service when I have a problem or tried to get information to set up wireless printer. It took me for 2 weeks to get...

they think I can change my pass word if I forgot my old one lol then they ask you to remember you old pass word in order to make a new one,,,I...